IIH Team Leader

Children's Hope Alliance•Statesville, NC

17h•Onsite

About The Position

The IIH Team Leader performs duties associated with the admission and retention of new and existing consumers to the Intensive In-Home Program. This role provides clinical expertise and oversight for the Intensive In-Home Team and coordinates with the Director of Community Based Services. The position involves coordinating the delivery of time-limited individual and intensive family treatment services to stabilize the home environment, promote reunification, or prevent out-of-home placement for identified youth. Key responsibilities include completing required documentation for consumer enrollment and retention, making appropriate referrals, and ensuring the completion of agency standardized instrument panels. The team leader participates in or oversees treatment activities such as crisis defusion, linkage to community services, self-help and parenting skills training, symptom monitoring, and implementation of home-based behavioral supports. Services provided may include crisis management, intensive case management, individual and/or family therapy, and skills training. Administratively, the role involves program oversight, managing utilization, CQI, client outcomes, marketing, providing quality aftercare, ensuring budget adherence, achieving utilization targets, and participating in staff recruitment, hiring, and training. The Team Leader provides administrative supervision to team members through weekly meetings and monthly individual supervision, and is available for crisis intervention and/or supervision 24 hours a day. The role also requires maintaining licensure, actively participating in individual supervision for licensure, and completing yearly CEUs.

Requirements

Minimum of Master’s Degree.
1 year experience in a human service field.
North Carolina licensure or provisional licensure in one of the following disciplines: LCMHC(A), LCSW(A), LMFT(A).
Minimum of 1 year experience working with same or similar client population.
Knowledge and the ability to practically implement mental health regulations and clinical services.
Effective communication skills.
Decision making skills.
Analytical skills.
Interpersonal skills.
Leadership skills.
Professionalism skills and abilities.
Basic computer skills.
Basic math skills.
Valid North Carolina’s Driver’s License.
Ability to submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.
Ability to review, interpret, and include client assessments in case conceptualization of treatment plan (including internal and external CCA’s, PCPs, Medical Evaluations, and Psychological Testing).

Responsibilities

Perform duties associated with admission and retention of new and existing consumers to Intensive In-Home Program.
Provide clinical expertise and oversight for the Intensive In-Home Team.
Coordinate delivery of time-limited individual and intensive family treatment services intended to stabilize the home environment, promote reunification, or prevent the utilization of out-of-home placement (i.e. psychiatric hospital, therapeutic foster care, residential treatment facility) for the identified youth within designated time frames.
Complete required documentation to enroll and retain consumers in Intensive In-Home Services provided by CHA, including but not limited to: gathering previous treatment histories, development of initial/complete Person-Centered Plan, completion of all paperwork associated with maintaining authorization, and making necessary referrals.
Make appropriate referrals for clients who are referred and do not meet criteria to receive services provided by CHA.
Ensure agency standardized instrument panel is completed on all clients admitted into the program.
Participate in treatment or oversee the defusing of the current crisis, evaluating its nature, and intervening to reduce the likelihood of a recurrence.
Ensure linkage to needed community services and resources.
Provide self-help, social and basic living skills training for youth.
Provide parenting skills training to help the family build skills for coping with the youth’s disorder.
Monitor and manage the presenting psychiatric and/or addiction symptoms.
Work with caregivers in the implementation of home-based behavioral supports.
Provide individual and family therapy at a frequency consistent with the client needs.
Work with natural and community supports (school, doctors, daycare, DSS, DJJ, faith communities, housing, food pantries, etc.).
Employ agency approved evidenced based practices for the delivery of services.
Provide administrative oversight to the program, including managing program utilization, CQI, client outcomes, and client marketing of the program.
Provide quality aftercare to clients after discharge.
Ensure program operations within a budget and spending policy.
Ensure program achieves monthly utilization targets and promote strategies that lead to the program exceeding budgeted production.
In conjunction with the Director of Community Based Services, recruit, hire, and train new staff.
Provide administrative supervision to the Intensive In-Home team members through weekly team meetings and monthly individual supervision.
Be available for crisis intervention and/or supervision 24 hours a day.
Maintain Licensure and actively participate in individual supervision for licensure.
Be responsible for keeping personal record of supervision and getting information to the state Licensing board so that Licensure will be obtained within 2 years of date of hire.
Complete yearly CEU's as required per licensing board.
Provide Clinical and Administrative oversight to the IIH team members.
Complete 100% of direct report’s evaluations on time (within 30 days of the effective date of evaluation) and have no old evaluations outstanding to meet expectations.
Have 85% of any indirect reports completed on time to meet expectations if supervising second level reports.
Contribute to and enhance company mission.
Prioritize and plan work responsibilities appropriately.
Attend and/or successfully complete all required trainings and meetings.
Perform quality work within given deadlines and expectations with or without direct supervision.
Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor.
Interact professionally with other employees, volunteers, families, children, and the community.
Serve effectively as a team contributor on all assignments.
Utilize effective communication skills both verbally and in writing; provide effective feedback and be receptive to feedback.
Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals.
Be sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.