IDD Executive Director

RHA Health Services • Wilmington, NC

1d

About The Position

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Executive Director provides strategic and operational leadership for a single business unit supporting individuals with intellectual and developmental disabilities (IDD). This role ensures the delivery of person-centered, high-quality services while maintaining compliance with all regulatory and contractual standards. The Executive Director oversees clinical, administrative, financial, and workforce operations and fosters a culture of excellence, accountability, and continuous improvement. This position plays a key role in shaping outcomes for individuals supported and for developing and sustaining a high-performing team of interdisciplinary professionals.

Requirements

• Bachelor’s degree in human services, Health Administration, Social Work, or a related field required; master’s degree preferred.
• Minimum of five (5) years of leadership experience in IDD services, long term care facilities or related healthcare/human services settings.
• Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies).
• Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment.
• Strong financial acumen, including experience managing operating budgets and business performance metrics.
• Exceptional interpersonal, leadership, and communication skills.
• Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families.

Responsibilities

• Operational Leadership and Oversight Leads the overall management of the business unit, ensuring person-centered service delivery, program integrity, and a strong organizational culture.
• Oversees and integrates the work of clinical, administrative, and operational departments, including Home Managers, QDDPs/QMRPs, Program Managers, Clinical Professionals, Behavioral Specialists, Nursing, Dietitians, Training Coordinators, Business Managers, and other unit staff.
• Maintains up-to-date knowledge of federal, state, and local regulatory requirements and proactively addresses areas of non-compliance or risk.
• Provides fiscal oversight, supports efficient resource allocation, and ensures adherence to the unit’s budgetary goals and financial targets.
• Quality and Compliance Provides leadership to the Quality Management Team to drive measurable improvements in outcomes and quality of care for individuals served.
• Oversees the implementation and monitoring of Personal Outcome Measures (POMs) to maximize individualized support, autonomy, and quality of life for every person supported.
• Directs the development, execution, and monitoring of the unit’s Quality Improvement Plan, ensuring progress on identified initiatives and corrective actions.
• Oversees the unit’s quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies to promote safety, health, and well-being of individuals supported.
• Prepares for and leads the response to regulatory audits, life safety surveys, certification, and licensure reviews, and LME/MCO monitoring activities.
• Ensures timely development and implementation of Plans of Correction (POCs), tracks progress to resolution and communicates outcomes to internal and external stakeholders including the corporate office.
• Clinical and Programmatic Oversight Ensures appropriate clinical oversight by licensed and credentialed professionals and supports the consistent integration of clinical best practices in all service settings.
• Ensures services are aligned with the industry’s best practices, regulatory standards, accreditation guidelines, and the organization’s mission and values.
• Workforce Development and Team Management Leads implementation of staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures.
• Builds and sustains a culture of professional development, employee engagement, and high performance across all roles and functions.
• Stakeholder Engagement and Collaboration Collaborates with external agencies, families, and community partners to strengthen service offerings and promote engagement.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Executive