ICVT Data Analytics & Trending Manager
About The Position
The ICVT Data Analytics & Trending Manager will define and execute the vision for Interventional Cardiology & Vascular Therapies (ICVT) Post Market Quality data analytics and product performance monitoring strategy. They will lead a team of quality engineers, data analysts, and data scientists to achieve data analytics objectives and drive product performance monitoring excellence across multiple product/functional teams, data systems, and business processes. This is a hybrid role; applicants will be able to work up to 2 days a week from their home office. There are immediate opportunities for success to automate data analytics, improve data accessibility, and drive business process efficiencies. They will develop partnerships with Design Assurance, Global Post Market Quality Assurance, Complaint Investigation Sites, Complaint Management Center, Complaint Trending teams, and multiple manufacturing sites to identify and prioritize future opportunities. They will be responsible for providing directions to individuals who perform data analysis, manage metrics, monitor product performance, and develop tools and dashboards to support Medical Device Post Market Complaint Handling and Complaint Investigation objectives.
Requirements
- Minimum of a Bachelors Degree in engineering, data science, or related field
- Minimum 5 years of related experience in Medical Device Post Market, Design Assurance, Quality Engineering, Data Analytics, Information Technology
Nice To Haves
- Previous Management experience strongly preferred
- Previous Medical Device experience preferred
- Working knowledge of data analytics tools (e.g. SAS, SQL, Snowflake, PowerBI)
- Working knowledge of Medical Device regulations, Quality Systems, or similar experience within a highly regulated industry
- Strong communication (verbal and written) and presentation skills who can effectively communicate up, down, and across a global organization
- Demonstrated experience leading complex process improvement or data development projects
- Demonstrated experience engaging and influencing senior leaders of an organization
- Proven mindset of proactive continuous improvement
- Ability to travel up to 10%
Responsibilities
- Manage and coach a team of Data Analysts and Quality Engineers to achieve team metrics, department objectives, and organizational goals
- Lead your team through setting a clear strategy to define and achieve Medical Device Post Market Complaint Handling and Complaint Investigation objectives
- Provide guidance and training to staff, assist them in attaining career goals, motivate individuals to achieve results, and recruit and maintain a high-quality staff
- Analyze and provide complaint data reports for Quarterly Management Review (QMR), CER, PSUR, Regulatory Additional Information requests, among others.
- Responsible for reviewing data analysis to detect emerging trends of such issues that may require action and escalation to Senior Leadership.
- Manage post market data analytics tools & dashboards using software tools such as SAS, SQL, Snowflake, and PowerBI.
- Identify and lead continuous improvement projects in support of continuous improvement or complaint reduction initiatives
- Influence Sr. Management on potential improvements or enhancements to the quality system and processes.
- Works alongside cross-functional and cross divisional teams to participate and implement complaint reduction / data trending projects
- Maintain and enhance cross-functional team relationships within the divisions, plants, and distribution centers across the entire BSC network.
- Serves as Subject Matter Expert (SME) for all internal and external audits for data reporting and trending processes
- Coach sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
- Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
- Develop future leaders through partnerships and mentoring.
- Monitor compliance with company policies and procedures (e.g. compliance with FDA, ISO, MDR regulations).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
