iBanker Specialist/CRM
About The Position
As our iBanker Specialist/Customer Relations Manager I, you will play a pivotal role in our community bank, forging trusted relationships and leaving a lasting positive impact on our customers. Your genuine interest in others and persuasive communication style will enable you to provide exceptional service and cater to their financial needs appropriately. In this fast-paced environment, you'll thrive as you handle a variety of paying and receiving functions while adhering to established guidelines. Join us at FNBC Bank as our iBanker Specialist/Customer Relations Manager I, where your friendly and helpful approach, combined with your commitment to excellence, will contribute to our continued success.
Requirements
- An outgoing, conscientious, and cooperative team member
- Ability to multi-task and problem solve using critical thinking skills
- Effective communication skills
- Ability to work in a fast-paced environment
Responsibilities
- Process customer transactions, count money, reconcile an individual teller drawer.
- Troubleshoot with customers while providing excellent customer service.
- Effectively conduct ATM deposit review and apply holds according to policy.
- Learn, operate & navigate multiple applications simultaneously for various products/services offered.
- Recognize sales opportunities while engaging with customers to meet their financial needs.
- Maintain customer and bank confidentiality.
Benefits
- Competitive salary commensurate with education and experience
- Health, Rx, Vision and Dental insurance
- Life insurance and LTD benefits
- 401k retirement plan with 6% match
- Generous PTO plan
- Paid holidays consistent with the Federal Reserve bank schedule
- Education assistance available
- Discounted memberships to health clubs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
