Hydaway Operations Assistant

Liberty University•Lynchburg, VA

21d•Onsite

About The Position

The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented. The Hydaway Operations Assistant is responsible for performing operational tasks and maintaining park cleanliness at the Hydaway Outdoor Center. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service, at the Hydaway Outdoor Center, during operational hours. 2. Assist in the maintenance and adherence of risk management procedures and policies at the Hydaway Outdoor Center, ensuring compliance with University policies. 3. Responsible for engaging patrons, securing waivers, assisting with reservations, and assigning rental equipment to customers. 4. Effectively communicate any issues or customer complaints to the Hydaway Outfitter Manager on shift. 5. Aid Managers in ensuring that CSER workers and volunteers are working their assigned jobs during events. 6. Responsible to ensure clean and organized indoor facilities through stocking supplies and maintaining clean restrooms and public spaces. 7. Responsible to assist with check-out and maintenance of rental equipment and the Hydaway Outdoor Recreation Center, including regular cleaning. 8. Regularly assist with events and operations during evening, nights or weekend hours. 9. Attend all required Campus Recreation trainings and meetings. 10. Perform all other tasks assigned by the Assistant Director Hydaway to assist with Campus Recreation operations and programming. 11. Works effectively as a team member, embracing and fostering LU’s mission.

Requirements

Current Liberty University student
Current CPR/AED and First Aid Certification
Ability to work up to 18 hours per week
Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)

Nice To Haves

Wilderness First Aid Certifications, Challenge Course Certifications, and/or Swiftwater Rescue Certifications
Previous experience with outdoor recreation programming or facilities
Experience in a customer service position
Desire to pursue Recreation Management as a career field

Responsibilities

Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service, at the Hydaway Outdoor Center, during operational hours.
Assist in the maintenance and adherence of risk management procedures and policies at the Hydaway Outdoor Center, ensuring compliance with University policies.
Responsible for engaging patrons, securing waivers, assisting with reservations, and assigning rental equipment to customers.
Effectively communicate any issues or customer complaints to the Hydaway Outfitter Manager on shift.
Aid Managers in ensuring that CSER workers and volunteers are working their assigned jobs during events.
Responsible to ensure clean and organized indoor facilities through stocking supplies and maintaining clean restrooms and public spaces.
Responsible to assist with check-out and maintenance of rental equipment and the Hydaway Outdoor Recreation Center, including regular cleaning.
Regularly assist with events and operations during evening, nights or weekend hours.
Attend all required Campus Recreation trainings and meetings.
Perform all other tasks assigned by the Assistant Director Hydaway to assist with Campus Recreation operations and programming.
Works effectively as a team member, embracing and fostering LU’s mission.