Hybrid Hospital Outreach Manager (account manager)

DaVita•Dallas, TX

31d•$78,000 - $118,000•Hybrid

About The Position

The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. Account manager or account executive exp highly preferred Candidate must reside in the DFW or the surrounding area Onsite travel up to 60% required within DFW Travel to El Paso required 1X quarter

Requirements

Seeking candidates who demonstrate: Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
Ability to build and foster strong relationships with people across many levels and diverse backgrounds
Natural curiosity with a growth mindset
Self-starter with a strong bias for action
High accountability and follow through, with a passion for problem solving
Strategic mindset, with the ability to systematically connect dots
Bachelor’s Degree preferred
Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems

Nice To Haves

Account manager or account executive exp highly preferred

Responsibilities

Analyze data insights to highlight its importance and drive growth.
Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
Consistently outreach to discharge planners to provide education and build awareness of offerings
Prioritize key insights and opportunities to align with business goals and stakeholder needs.
Identify opportunities to grow as provider of choice through relationship building and addressing feedback
Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
Develop comprehensive knowledge of local markets

Benefits

A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
More than just pay, our DaVita Rewards package connects teammates to what matters most.
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.