Hospital Outreach Manager

DaVita Kidney Care

8d • $78,000 - $119,000 • Onsite

About The Position

The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. Seeking candidates who demonstrate: Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions Ability to build and foster strong relationships with people across many levels and diverse backgrounds Natural curiosity with a growth mindset Self-starter with a strong bias for action High accountability and follow through, with a passion for problem solving Strategic mindset, with the ability to systematically connect dots Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to http://careers.davita.com to learn more or apply. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.DaVita.com. DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Requirements

• Candidate must reside in the DMV area
• Onsite travel up to 40% required within DMV
• Bachelor’s Degree preferred
• Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems

Responsibilities

• Analyze data insights to highlight its importance and drive growth.
• Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
• Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
• Consistently outreach to discharge planners to provide education and build awareness of offerings
• Prioritize key insights and opportunities to align with business goals and stakeholder needs.
• Identify opportunities to grow as provider of choice through relationship building and addressing feedback
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
• Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
• Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
• Develop comprehensive knowledge of local markets

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees