Hybrid Field Sales Manager

CVS Health • Chicago, MO

2d • $83,050 - $174,134 • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Aetna, CVS Health is looking for top sales leadership talent! We have an exciting work from home opportunity available for highly motivated individual to lead a core team as a Hybrid Field Sales Medicare Manager. This position will be a part of a specialized team who will focus on managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts, and acquisition of new members using state-of-art lead generation platform supported by real time analytics. This role is ideal for candidates that are energetic, empathetic, and looking to become part of a growing business segment. The candidate will hire, train, and develop captive sales agents to achieve monthly sales goals using our competitive portfolio of Medicare Advantage & DSNP products within the assigned market. The manager will support their team with a proven ability to manage community event activity and utilize corporate and self-generated lead reporting to develop monthly and annual sales plans aligned to member growth targets.

Requirements

• 5+ years of business to consumer Medicare sales experience
• 2-5 years selling Medicare products though in-home and community activities
• Active Health License & CMS Required Certification
• 2-3+ years of experience with managing
• Demonstrated track record of hiring, training, and developing sales agent in a “captive environment”
• Technology proficiency with sales presentations and lead management CRM tools
• Proven ability to work under pressure and deliver superior quality of work in efficient manner.
• Ability to travel in assigned areas

Nice To Haves

• Bilingual skills are preferred
• Life & Health insurance license is a plus but not required to be employed. It is required to obtain the license within 90 days from the employment start date.
• Demonstrated high level of individual performance within Medicare environment.
• Demonstrated performance in managing Medicare cross-sell campaigns.

Responsibilities

• Accountable for leading and motivating a team of Hybrid Field Sales Representatives in the achievement of objectives through in-home, community-based sales efforts, and acquisition of new members via inbound/outbound calls
• Daily management and accountability of defined teams: Upsell, retention, referral, and other program KPIs.
• Develops, executes, and communicates market strategies aligned with CVS Health/Aetna objectives to achieve profitable growth
• Continued oversight of day to day quality and performance management programs for defined set of agents. (Daily operating model)
• Key collaborator with internal/external stakeholders
• Establishes and monitors performance against specific goals for assigned market and for each FSR.
• Help onboard, recruit, train, and coach FSR staff in sales approach, lead generation activities, community relationship building and related sales activities
• Consistently developing defined team of agents to deploy training curriculum, enhance tactics and techniques to enhance sales productivity, ROI, as well as lead product expertise of the team.
• Ensure adherence of CMS, Federal, and State Guidelines throughout the lifecycle of the sales process to include: (Defined processes with expert product presentations and sales expertise through quality assurance auditing coaching and reporting.)
• Maximize the operational effectiveness of the Hybrid Field Sales operations (eg. Sales, conversions, quality) by leveraging DTC best practices and infrastructure.
• Other duties as assigned.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees