HVAC - Trade Manager - Service

Apex Service Partners•Louisville, KY

40d

About The Position

Absolute Services is looking for a a self-motivated HVAC Manager with a positive attitude to join our growing and dedicated HVAC Team. The HVAC Manager is primarily responsible to supervise all technicians and helpers. Facilitates quality/field safety inspections and completes customer service calls to job sites in customer homes. Coach and train technicians on customer service, technical & mechanical knowledge, and company products and services. Recruits, trains, and retains technicians and customer satisfaction.

Requirements

5+ Years residential HVAC experience, management experience preferred
Strong organizational leadership skills to lead and grow a team of technicians.
Strong technical background in diagnostic skills on all residential and light commercial equipment.
Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
Great attitude, high energy, great communication skills, sales driven.
Strong computer skills (word, excel, etc.)
Valid drivers’ license and ability to pass background test and drug screen.
Ability to handle heavy equipment and work outdoors

Responsibilities

Daily management of high-volume service department, HVAC service technicians and staff
Evaluate workload and schedule of service work in a way that best utilizes service technicians.
Hire, lead, and train a team of techs on technical and sales knowledge.
Knowledgeable on how to teach sales and new techniques.
Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
Report on team performance.
Properly and efficiently document all calls/jobs to the company's requirements
Stay up to date on current technologies and new products in the field