Experienced Residential HVAC Technician

Logan A/C & Heat Services • Cincinnati, OH

8d • $63,000 - $140,000

About The Position

With both your hourly pay and commissions, your total yearly income can range from $63,000 to $140,000.
Responsibilities:
Technician Development & Mentoring: Regularly monitor and support technician progress, offering coaching on customer service and revenue generation.
Team Support: Weekly check-ins with each technician and collaboration with the Service Manager and Service Sales Leader in strategy meetings every Thursday.
Training Leadership: Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members.
Team Culture and Retention: Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect.
Leadership Meetings: Attend monthly service leadership meetings to discuss performance and strategic initiatives.
Technical & Customer Support: Provide an additional line of support for customer issues and technical questions.
Service Technician Duties: Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales.
After-Hours Commitment: Be part of the on-call rotation for after-hours support.
Growth Expectations:
Develop as a team motivator and effective leader.
Refine time management and productivity strategies.
Establish structured processes for different service call types.
Build technical proficiency in all products Logan Services offers.
Serve as a mentor for less experienced technicians.
Competencies:
Adaptability: Flexibility to adjust to new challenges and provide support where needed.
Initiative: Resourcefulness to take action independently.
Effective Communication: Clearly convey necessary information to teammates, customers, and leadership.
Customer Focus: Dedication to exceeding customer expectations and fostering positive interactions.
Leadership: Strong ability to inspire and guide team members toward shared goals.
Positive Attitude: Consistently demonstrates a collaborative, can-do approach.
Why Choose Logan Services?
Work for a highly reputable company with a long history of excellence in the HVAC industry.
Rest assured, our company is free from the influence of private equity, so you’ll be joining a team that values its employees and their contribution.
Voted best place to work in Dayton, with a supportive, family-oriented work environment.
Opportunities for career advancement.
Competitive salary and benefits package.
Work Environment: Exposure to extreme weather, including snow, rain, and heat. Safety measures and equipment will be provided.
Our PARTE Values:
P – People First – We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A – Agile – We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R – Radical Ownership – We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T – Teamwork – We lift each other up and win as one. Through trust, collaboration, and open communication, we achieve more- delivering the best for our customers, our company, and each other.
E – Excellence – Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
Join us to make a difference in our Service Team by leading with purpose and fostering a culture that values teamwork, development, and exceptional customer service!

Requirements

• Experience: 3+ years in residential HVAC service.
• Track Record: Proven success in service dollar and sales generation.
• Technical Aptitude: Advanced understanding of HVAC systems and principles.
• Certifications: EPA certification required.
• Communication Skills: Strong written, verbal, and interpersonal skills.
• Ability to stand, walk, bend, crouch, and drive for extended periods.
• Must be able to work in varying environmental conditions and safely handle hazardous materials.

Responsibilities

• Technician Development & Mentoring: Regularly monitor and support technician progress, offering coaching on customer service and revenue generation.
• Team Support: Weekly check-ins with each technician and collaboration with the Service Manager and Service Sales Leader in strategy meetings every Thursday.
• Training Leadership: Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members.
• Team Culture and Retention: Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect.
• Leadership Meetings: Attend monthly service leadership meetings to discuss performance and strategic initiatives.
• Technical & Customer Support: Provide an additional line of support for customer issues and technical questions.
• Service Technician Duties: Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales.
• After-Hours Commitment: Be part of the on-call rotation for after-hours support.

Benefits

• Work for a highly reputable company with a long history of excellence in the HVAC industry.
• Rest assured, our company is free from the influence of private equity, so you’ll be joining a team that values its employees and their contribution.
• Voted best place to work in Dayton, with a supportive, family-oriented work environment.
• Opportunities for career advancement.
• Competitive salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees