HVAC Tech I - Dollywood Theme Park - Full Time Year Round

All Career•Pigeon Forge, TN

2d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a HVAC Technician I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right HVAC Technician I will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role exists to perform a variety of basic technical tasks related to assisting in the service and repair of all heating, air conditioning, and related culinary equipment located throughout Dollywood Company properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Assist in repairing mechanical and electrical systems with heating and cooling equipment Perform preventative maintenance on a variety of heating and cooling equipment Monitor and inspect heating and cooling systems to ensure continued proper operation Investigate heating and air conditioning complaints; perform minor repair Install air and water filters on various equipment across all Dollywood Company properties Use the TMA work order system for work assignments and record time and materials for each work assignment Assess HVAC and other equipment drainage problems and performs necessary repairs Operate a variety of hand and power tools, vacuum pump, test equipment utilized in the trade Must be able to operate a motor vehicle while maintaining company’s equipment Maintain related records concerning time, labor and materials; maintain log of tasks performed and write reports as required Must be able to climb ladders and work off roofing to clean coils and change HVAC filters Must work independently as well as in a team setting Management reserves the right to change and/or add to these duties at any time

Requirements

High school diploma or equivalent required
Must be at least 18 years of age
At least 6 months experience of HVAC experience, preferred
Has basic computer skills
Working knowledge of basic heating and cooling systems
Must successfully complete a post-employment offer background check
Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must maintain a professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to comprehend instructions and retain information
Able to perform duties consistently while creating a safe and secure environment for hosts and guests
Able to be flexible and handle frequent changes in priorities
Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job
Able to operate/drive a company vehicle with valid TN driver’s license and insurance
Able to be flexible to handle frequent changes in priorities
Able to prioritize tasks and complete assignments on time
Able to balance, stoop, kneel, crawl, and crouch, climb ladders and work in confined spaces
Able to lift, carry, push and/or pull objects and materials of moderately heavy weight (up to 50 lbs) and occasionally heavier weight (up to 100 lbs)
Able to work at heights up to and in excess of 150ft
Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Able to be clean shaven in order to properly utilize a respirator

Responsibilities

Assist in repairing mechanical and electrical systems with heating and cooling equipment
Perform preventative maintenance on a variety of heating and cooling equipment
Monitor and inspect heating and cooling systems to ensure continued proper operation
Investigate heating and air conditioning complaints; perform minor repair
Install air and water filters on various equipment across all Dollywood Company properties
Use the TMA work order system for work assignments and record time and materials for each work assignment
Assess HVAC and other equipment drainage problems and performs necessary repairs
Operate a variety of hand and power tools, vacuum pump, test equipment utilized in the trade
Must be able to operate a motor vehicle while maintaining company’s equipment
Maintain related records concerning time, labor and materials; maintain log of tasks performed and write reports as required
Must be able to climb ladders and work off roofing to clean coils and change HVAC filters
Must work independently as well as in a team setting
Management reserves the right to change and/or add to these duties at any time