HVAC Service Technician

Apex Service Partners•Forney, TX

13d

About The Position

Overview Who We Are W e have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck! What's It Like to Work H ere We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growt h and we'll be encouraging it at every step. Who You Are Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. You must be able to recognize potential breakdown issues before they happen and make the a ppropriate recommendations to the customer. You must also be comfortable asking for money and deliver excellent communication skills.

Requirements

Valid Driver’s License
HVAC Certified/EPA
2+ years of HVAC experience
Clean driving record
Time management skills
Basic software understanding
Self-motivation
High School diploma or equivalent
Excellent customer service skills
Basic mechanical aptitude
Basic computer skills
The ability to use various hand and power tools common to trade
The ability to learn through observation and hands on experience
The ability to follow routine, verbal, and written instructions
The ability to communicate with team members and customers effectively
Being capable of maintaining professional working relationships with team members
The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
The ability to perform basic mathematical functions

Nice To Haves

Service Titan experience
Basic Indoor Air Quality (IAQ) knowledge and experience
Sales experience
Excellent selling, communication and negotiation skills
Skill in performing routine manual labor

Responsibilities

Ability to work a flexible schedule and maintain attendance based on business needs.
Ensure new/returning customers’ concerns are addressed and handled appropriately, timely , and in an accurate manner.
Ability to manage stress, difficult, or emotional customer situations.
Operating company vehicles, and you will be expected to follow all state and federal laws, as well as maintain the cleanliness and routine maintenance of the vehicles.
Safety responsibilities & requirements will be provided in training, and no tolerance will be accepted for disregard of safety instructions.
Operate a variety of hand and power tools, meters, hand tools, and all other test equipment utilized in the trade.
Perform skilled maintenance work in the repair, installation, and alteration of HVAC equipment, components, timers, motors, and any other wiring system as needed.
Submit customer invoices via company iPad, correctly documenting customer equipment information, diagnostics, and all recommended repairs.
Perform proper maintenance on heating and air conditioning systems that prevents systems from breaking down and provide safety and comfort for our clients.
Communicate options to clients for maintenance, repairs, and replacement
Ability to speak and maintain professionalism to customers, team members, and vendors.