Canella - HVAC Service Technician

ACE Hardware•Conover, NC

1d•Onsite

About The Position

We’re looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance – it’s all about continuous improvement & empowering our employees to reach their full potential. Canella is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for a HVAC Service Technician in Denver, NC. Ace Hardware Home Services is on a mission to be the best, most trusted provider of home preservation services on the planet. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Requirements

Minimum 3 years of HVAC experience.
Strong knowledge of HVAC industry best practices and building codes.
EPA Universal Certification.
Valid Driver’s License and Clean MVR.
High standards for your work.
Excellence & integrity matter to you.
A growth-mindset and the want to get better every day.
The ability to hustle & thrive under pressure.
You are able to be a true team player with a positive attitude at all times.
You are dependable and consistent in all areas.

Responsibilities

Provide an exceptional experience through efficient and accurate service and effective communication.
Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.
Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.
Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
Assist in the development of junior service technicians.
Follow all companywide systems and administrative details as they relate to the service department.

Benefits

Competitive pay & benefits
Medical, dental & vision plans
401(k)
Incentive opportunities
Paid time off
Inventive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Paid time off & paid holidays (depending on role and month of hire)
Annual Ace Cares Week
Time off work to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Classes, facilitator-led courses, and a generous tuition assistance program
Performance management approach that goes beyond the typical annual review
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Warehouse Merchandise Discount!
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
Tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.