Jackson Plumbing, Heating & Cooling - HVAC Service Technician

Ace Hardware•Decatur, AL

65d•$24 - $28

About The Position

Jackson Plumbing, Heating & Cooling is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. The HVAC Service Technician position is a regular full-time position with overtime hours expected based on seasonality and client demand. General hours are 8 AM - 4:30 PM with variation based on need. Additionally, this position is part of an on call rotation which includes after general business hours and weekends. A mutually agreeable flexible work schedule may be designed.

Requirements

3+ years of HVAC service experience (REQUIRED)
EPA Universal Certification
Strong knowledge of HVAC industry best practices and building codes
Proficient in all aspects of HVAC function
Must have driver's license with clean record
Able to pass a background and drug screening check (random testing may occur)
Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best
Able to cultivate relationships with customers
Strong work ethic: reliable, dependable, punctual
Physically able to work on HVAC units.
Will be required to work in settings with extreme cold or extreme heat, depending on time of year.
Prolonged periods of standing, kneeling, crawling, or climbing ladders.
Must be able to lift 50 pounds at a time.

Responsibilities

Provide an exceptional experience through efficient and accurate service and effective communication
Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more
Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
Maintain required truck inventory necessary to complete all flat rate repairs
Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
Assist in the development of junior service technicians
Follow all UIC systems and administrative details as they relate to the service department

Benefits

Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Benefits are provided in compliance with applicable plans and policies.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume