Bolls Heating & Cooling - HVAC Service Technician
About The Position
Bolls Heating & Cooling is now an Ace Hardware Company! Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services. Provide an exceptional experience through efficient and accurate service and effective communication Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment Maintain required truck inventory necessary to complete all flat-rate repairs Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes Assist in the development of junior service technicians Follow all AHHS systems and administrative details as they relate to the service department Utilize Service Titan platform
Requirements
- 3+ years of HVAC service experience preferred
- EPA Universal Certification
- Strong knowledge of HVAC industry best practices and building codes
- Proficient in all aspects of HVAC function
- Must have valid driver’s license
Responsibilities
- Provide an exceptional experience through efficient and accurate service and effective communication
- Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more
- Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
- Maintain required truck inventory necessary to complete all flat-rate repairs
- Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
- Assist in the development of junior service technicians
- Follow all AHHS systems and administrative details as they relate to the service department
- Utilize Service Titan platform
Benefits
- Incentive/Commission/Bonus opportunities (Based on role / grade level)
- 401(k) retirement savings plan with matching company contributions, eligible on your first day!
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Warehouse Merchandise Discount!
- Paid time off & paid holidays (depending on role and month of hire)
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
- Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
