HVAC Service Project Manager

AIR Control Concepts • Elkridge, MD

14d

About The Position

Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. We are looking for a Service Project Manager to coordinate project activities, including simple tasks and larger plans. Under the guidance of the Service General Manager, you will manage schedules, arrange assignments and communicate progress to all team members. Service Project Manager responsibilities include preparing action plans, analyzing risks and opportunities and gathering necessary resources. For this role, you will work with a team of service technicians and salespeople so good communication, and collaboration skills are essential. You will manage service quotes and projects from proposal to fulfillment and coordinate with accounting for billing. Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments.

Requirements

• Work experience as a Project Manager, Service Coordinator or similar role preferred
• Knowledge of project management software (e.g. Trello or Microsoft Project)
• Strong communication and customer service skills with a professional, team focused mindset.
• Solid organization and time-management skills

Responsibilities

• Breaking projects into doable tasks and set timeframes and goals
• Creating and updating workflows
• Conducting risk analysis
• Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps)
• Preparing and providing documentation to internal teams
• Retrieving necessary information (e.g. user/client requirements and relevant case studies)
• Tracking project expenses
• Monitoring project progress and addressing potential issues
• Coordinating quality controls to ensure deliverables meet requirements
• Measuring and reporting on project performance
• Acting as the point of contact for all participants
• Building and maintaining strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Coordinating with internal teams to ensure efficient scheduling and follow-up.
• Contributing to the team and company by stepping in where needed.

Benefits

• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed