HVAC Service Manager

ARS•Chesapeake, VA

About The Position

RS Andrews of Tidewater VA, in partnership with American Residential Services, the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day. Our HVAC Service Team has grown to the level of needing two full-time HVAC Service Managers. You will work alongside our current HVAC Service Manager to hire, train, coach and mentor a high performing team of experienced residential HVAC Technicians.

Requirements

5+ years of HVAC service experience
Strong knowledge of gas piping, electricity, plumbing, and air flow
Valid driver’s license with a good driving record
Strong leadership, communication, computer, and math skills
Ability to manage people, operations, and budgets effectively

Nice To Haves

Unrestricted Journeyman license and HVAC code knowledge (preferred)

Responsibilities

Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
Oversee daily operations to ensure safe, efficient, and high-quality service delivery
Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
Resolve customer issues and ensure top-tier customer satisfaction
Coordinate with dispatch to optimize technician selection and scheduling
Conduct job site inspections and monitor workmanship standards
Track departmental operations, inventory, tools, vehicles, and maintenance
Ensure compliance with safety regulations, company policies, and local codes
Provide ongoing on-the-job training and development for technicians
Lead weekly technician meetings and monitor key performance indicators (KPIs)