HVAC Service Manager

Apex Service Partners • Elmsford, NY

1d • $115,000 - $125,000

About The Position

Ready to take your HVAC leadership experience to the next level? Bruni & Campisi is actively seeking a skilled and motivated HVAC Service Manager to lead our high-performing HVAC team. We’re looking for someone who combines technical knowledge with operational excellence and a passion for mentoring technicians. If you thrive in a fast-paced environment and are committed to delivering top-quality HVAC service and solutions, this is your chance to join a company that values your expertise and invests in your growth.

Requirements

• 5+ years of HVAC industry experience, including 3+ years in a leadership or operations management role
• HVAC certification required
• Strong understanding of residential and commercial HVAC systems, including installation, maintenance, and repair
• Experience with Service Titan or similar field service management platforms preferred
• Proven ability to manage, motivate, and develop field technicians and support staff
• Strong communication and interpersonal skills, with a dedication to client satisfaction
• Excellent time management, multitasking, and problem-solving skills
• Must have a valid driver’s license with a clean driving record

Nice To Haves

• NATE certification
• OSHA 30

Responsibilities

• Team Leadership: Oversee daily operations of the HVAC Service team, ensuring quality workmanship, high morale, and efficient workflow
• Project Oversight: Manage scheduling, project timelines, and resource allocation to ensure timely job completion and customer satisfaction
• Technical Support: Provide hands-on guidance and technical expertise to field staff, assisting with complex HVAC installations, diagnostics, and troubleshooting when needed
• Training & Development: Mentor technicians and apprentices, lead ongoing training initiatives, and promote a culture of continuous improvement
• Customer Satisfaction: Ensure the highest levels of service are delivered; address customer concerns and follow up on service outcomes to maintain strong client relationships
• Process Improvement: Identify operational inefficiencies and implement strategies to streamline processes and improve productivity and profitability
• Job Documentation & Reporting: Oversee the accurate use of software tools like Service Titan for scheduling, job tracking, and performance analytics
• Compliance & Safety: Ensure all HVAC work is performed in accordance with local codes, safety regulations, and company policies

Benefits

• Medical, Prescription, Dental, and Vision Insurance: Comprehensive benefits with low employee contribution
• Disability & Term Life Insurance: Financial peace of mind for you and your family
• Matching 401(K) Benefits: Invest in your future with our competitive retirement savings plan
• Career Development: Access to leadership training, industry certifications, and growth opportunities
• Paid Holidays & PTO: A healthy work-life balance with generous time off policies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees