HVAC Service Manager - Dispatcher

Wesley Heating & CoolingGreen Bay, WI
4d$45,000 - $65,000

About The Position

Are you ready to take your HVAC career to new heights? Wesley Heating & Cooling in Green Bay, WI is searching for an HVAC Service Manager - Dispatcher extraordinaire to join our team! If you're a skilled professional who thrives on keeping things cool (or warm!), you're in the right place. But here's the exciting part: the annual wage range for this position is between $45,000 and $65,000 , and that's just the beginning! We offer a treasure trove of benefits , including group health insurance, paid vacations, 401(k) with a 10% company match, and access to online courses to supercharge your skills. Get ready to make your mark in the HVAC world and enjoy the perks along the way! WHAT IS WESLEY HEATING & COOLING ALL ABOUT? Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! A DAY IN THE LIFE AS AN HVAC SERVICE MANAGER - DISPATCHER: Imagine the sun rising over Green Bay as you kickstart your day as an HVAC Service Manager - Dispatcher at Wesley Heating & Cooling. You're the maestro, ensuring top-tier service for our clients. Your day involves dispatching technicians with precision, prioritizing service calls for efficiency, and providing exceptional customer service. Your organizational skills shine as you manage schedules and keep inventory in check. But it's not just logistics; it's about creating a seamless client experience. In the background, you collaborate with our leadership to innovate service processes, keeping us at HVAC's forefront. It's a dynamic role where you're the superpower that keeps us running smoothly.

Requirements

  • 2+ years of progressive responsibility in a service department in a related industry.
  • 2+ years of field experience as a service technician.
  • 2+ years of college or technical education; comparable experience will be considered.
  • Proficiency in common office applications such as Microsoft Word and Excel.
  • Experience with one or more dispatch systems.

Responsibilities

  • Dispatching technicians with precision
  • Prioritizing service calls for efficiency
  • Providing exceptional customer service
  • Manage schedules
  • Keep inventory in check
  • Collaborate with our leadership to innovate service processes

Benefits

  • group health insurance
  • paid vacations
  • 401(k) with a 10% company match
  • access to online courses
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