HVAC Sales Manager (Residential)

Ultimate Heating & Air, Inc•Meridian, ID

9d•$80,000 - $180,000

About The Position

At Ultimate Heating, Air & Plumbing, we’ve spent over 20 years building a reputation for excellence in the Boise Valley—and we’re continuing to grow with the addition of our plumbing division. We’re looking for a HVAC Sales Manager who is a strong leader of people, performance, and results. This role is responsible for developing Comfort Advisors, driving revenue, and ensuring a world-class customer experience from start to finish. If you thrive in accountability, coaching, and performance-driven environments, this is your opportunity to lead a high-impact sales team. This is a leadership role focused on building a high-performing residential sales team. You will: Lead and develop Comfort Advisors Drive revenue, close rate, and average ticket performance Coach consistent sales process and customer experience Set the tone for professionalism, accountability, and results This is not a desk-only role—you’ll be actively in the field conducting ride-alongs, coaching, and developing your team daily.

Requirements

Proven experience in sales leadership, coaching, or management
Strong track record of driving revenue and hitting performance goals
Ability to coach, influence, and hold accountability
Strong communication, leadership, and problem-solving skills
Customer-first mindset with a focus on experience and results

Nice To Haves

Experience in residential HVAC or home services sales
Experience with ServiceTitan or similar CRM

Responsibilities

Lead, coach, and hold Comfort Advisors accountable to performance standards
Build a culture of ownership, professionalism, and results
Drive daily execution through clear expectations and communication
Drive team results
Track performance and implement improvement strategies
Conduct ride-alongs, call reviews, and real-time coaching
Train on: Sales presentation and communication, Objection handling and closing techniques, System design and solution-based selling
Develop underperformers through structured improvement plans
Ensure a consistent, high-quality customer journey
Handle escalated customer concerns with urgency and professionalism
Reinforce ethical sales practices and accurate recommendations
Review job scopes, equipment selections, and pricing accuracy
Ensure proper documentation and CRM usage (ServiceTitan preferred)
Maintain consistency across the sales process
Participate in recruiting, interviewing, and hiring new advisors
Foster a positive, competitive, and growth-oriented team culture
Recognize top performers and drive engagement