HVAC Retail Business Developer

R3 Roofing & Exteriors | R3 Heating & Air•Davenport, IA

13d•Onsite

About The Position

The HVAC Retail Business Developer plays a key role in generating retail HVAC opportunities, maintaining strong customer relationships, and supporting revenue growth through consistent outreach. This role includes: Reconnecting with previous R3 customers Nurturing existing networks Generating new leads through proactive outreach Working closely with the Marketing Department on promotional sales and seasonal campaigns This position is ideal for someone confident on the phone, comfortable with homeowner engagement, and driven by results.

Requirements

Strong communication and customer service skills
A positive attitude and proactive, self-motivated work style
Comfortable in a structured, metrics-driven role
Ability to collaborate effectively with sales, service, and marketing teams

Nice To Haves

Experience with outbound calling, customer outreach, or sales (preferred)
HVAC or home services experience is a plus, not required

Responsibilities

Contact previous R3 customers to schedule retail HVAC bids and follow-ups
Maintain consistent communication via outbound calls, email, and text
Generate new leads using proactive outreach, networking, and local market engagement
Build and maintain a strong pipeline of retail opportunities and track all activity in the CRM
Educate homeowners on HVAC services, promotions, and seasonal offerings
Schedule bidding appointments for the Comfort Advisor and HVAC team
Provide clear communication to ensure a smooth homeowner experience
Support the sales process through detailed follow-up and timely outreach
Coordinate with the Marketing Department on promotional sales initiatives and seasonal campaigns
Serve as the main driver aligning customer outreach with marketing efforts
Share feedback, customer trends, and results to help improve future campaigns
Track outreach performance, scheduled appointments, and conversions
Maintain accurate logs of calls, customer interactions, and generated leads
Participate in team meetings and contribute ideas to improve lead generation