HVAC Operations Manager

ARS-Rescue Rooter•West Dundee, IL

3d•$120,000 - $150,000

About The Position

American Residential Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an Operations Manager. You will be responsible for the supervision of HVAC Technicians and Sales Reps to effectively provide HVAC sales, service, repair, and installation for customers.

Requirements

HVAC technical experience required
High School diploma or general education degree (GED)
Proven success leading a team to achieve branch/corporate objectives
Proven track record and prior Sales Management experience required
Strong computer and mathematical skills required
Excellent negotiation, communication and presentation skills
Understanding of a P&L statement and budgeting
Ability to understand the effects of economic, financial and market conditions on the business
Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
Ability to think both strategically and execute against day-to-day objectives

Responsibilities

Supervise and delegate employees, which includes assisting in hiring, training, scheduling of employees, setting work priorities, conducting staff meetings, counseling and evaluating performance and supervising work assignments to ensure effective operations
Coach and motivate sales team to work at their maximum productivity; coaches, trains and develops Technicians and Lead Generators to increase work and sales skills
Provide technical support to the field via radio, telephone, and job sites
Provide training and support for the HVAC Technicians and Sales Reps
Resolve customer issues and complaints to ensure customer satisfaction
Assist the General Manager with data collection and report preparation
Review payroll records to ensure employees are paid properly

Benefits

Lucrative annual bonus opportunity
Company Vehicle
Comprehensive benefits package including medical, dental, vision & life insurance
Employer paid Telehealth benefits with virtual doctor visits from day one
401(k) plan with company match
Paid time off and paid holidays
Quality, comprehensive training programs
Opportunities for advancement
Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!