HVAC Operation & Maintenance Admin Assistant

Johnson Controls•Madison Heights, MI

10d•$21 - $30•Hybrid

About The Position

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Perform general routine office duties for Operations & Maintenance (O&M) contract sites, following standard procedures and specific instructions. Duties performed may include typing, file maintenance, operation of office equipment and answering telephones. Maintain Computerized Maintenance Management System (CMMS), which may include opening and closing work orders, maintaining equipment status, managing work order back log, maintaining inventory tracking system, and purchasing system. This role has the potential to be hybrid and requires the ability to work on‑site in Detroit, MI or Madison Heights, MI. How you will do it Maintain and operate CMMS as directed by Supervisor; create work orders; create and maintain equipment history database; manage inventory tracking module, purchasing module, etc. Manage on-site routine filing system of training records, subcontract data, maintenance records, etc. Provide telephone coverage, responding to interdepartmental inquiries that require brief and standard information. Follow established procedures for call routing and message taking. Provide monthly reports and customer presentations. Coordinate requests for repairs and/or service. Provide customer tracking reports using customer software data base. Perform other duties necessary to provide general support to the O&M team.

Requirements

High school diploma.
Familiar with Microsoft Office, i.e. Excel. Will also be working with PowerPoint and Word
Ability to pay close attention to detail.
Ability to demonstrate exceptional customer service skills.
Must be a team player and committed to working in a quality environment.
Ability to multi-task in a fast-paced environment.
Excellent verbal and written communications skills required.

Responsibilities

Maintain and operate CMMS as directed by Supervisor; create work orders; create and maintain equipment history database; manage inventory tracking module, purchasing module, etc.
Manage on-site routine filing system of training records, subcontract data, maintenance records, etc.
Provide telephone coverage, responding to interdepartmental inquiries that require brief and standard information.
Follow established procedures for call routing and message taking.
Provide monthly reports and customer presentations.
Coordinate requests for repairs and/or service.
Provide customer tracking reports using customer software data base.
Perform other duties necessary to provide general support to the O&M team.