Scheduling Coordinator / Admin - HVAC

Cogent Talent Solutions • Stratford, CT

7d • $20 - $25

About The Position

The Scheduling Coordinator/Admin is the operational center of the service department. This role manages technician scheduling, ensures efficient routing, and oversees all administrative components of service work—from job completion verification to invoice readiness.
The ideal candidate is organized, proactive, and able to coordinate across technicians, customers, and office leadership in a fast-paced HVAC environment. This position directly affects technician productivity, revenue flow, and customer satisfaction.

Requirements

• Associate or bachelor’s degree in business or related field preferred.
• Working knowledge of QuickBooks
• General Accounting Skills
• Proficient in scheduling software (Service Titan preferred)
• Proficient with Microsoft Office Suite.
• Ability to work effectively in a deadline-driven, multi-priority environment
• Exhibit consistent usage of effective time management skills and appropriate resource management
• Provides others with timely and organized information and reports
• Able to take direction and independently work on projects assigned and consults with appropriate individuals as needed.
• Strong organizational skills
• Attention to detail and relays information that is sufficiently detailed.
• Strong written and verbal communication skills

Responsibilities

• Service Scheduling & Dispatch
• Technician Support
• Work Order & Invoicing Preparation
• Service Department Reporting & KPI Tracking
• Office Administration

Benefits

• health, dental, and vision insurance
• Supplemental insurance options
• 401k
• PTO and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees