Unique Indoor Comfort Boston - HVAC Maintenance Technician

ACE Hardware • Billerica, MA

5d • $22 - $26

About The Position

Who we are Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services. What You’ll Do Report to customers’ homes on time and arrive with the general knowledge of the work to be done. Educate customers on system use, maintenance tips and techniques for damage prevention; provide insight and professional suggestions for optimizing system function. Perform routine maintenance such as replenishing refrigerants and replacing filters. Install thermostats, dehumidifiers / timers, run tests to help identify appropriate settings and instruct customers on the proper use. Replace components such as coils, compressors, and controls. Utilize several types of tools, including electrical hand-tools, saws, drills, vacuums, and refrigerant gauges. Determine service requirements by applying technical skills and experience, including system operations and preventive maintenance experience. Complete all work processes while maintaining safe working conditions and personal safety. Maintain accurate logs of all work performed. Ensure our reputation for superior service is maintained during all interactions with customers. Complete special projects and additional duties as assigned / required. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life’s necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. Benefits are provided in compliance with applicable plans and policies. About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠ through a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Handyman Services is changing the home improvement industry. We provide a professional, reliable service to customers, create a special place for talented Craftsmen to work, and help our owners rapidly create wealth in a high-margin business. Legacy Plumbing is an award-winning Plumbing business founded in 2006. At Legacy Plumbing, our employees don’t just “punch a clock.” They are part of something much bigger, and we all work together to fulfill our purpose of positively transforming each other, our customers, and our community. In 2022, Legacy Plumbing joined the Ace Hardware family to catapult our vision for the future to the next level. Together with Ace, we're looking forward to growing and supporting the local community for years to come. If you want a rewarding and meaningful career with top professionals, consider joining our team.

Requirements

• Minimum 1 year of HVAC experience.
• Strong knowledge of HVAC industry best practices and building codes.
• Valid Driver’s License and Clean MVR.
• HVAC School & EPA Certification required.
• High standards for your work.
• Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.
• Physically able to work on HVAC units - Must be able to lift 50 pounds at a time.
• Prolonged periods of standing, kneeling, crawling, or climbing ladders.
• Ability to work outside; exposed to heat and cold.
• Ability to hear and speak to exchange information.

Responsibilities

• Report to customers’ homes on time and arrive with the general knowledge of the work to be done.
• Educate customers on system use, maintenance tips and techniques for damage prevention; provide insight and professional suggestions for optimizing system function.
• Perform routine maintenance such as replenishing refrigerants and replacing filters.
• Install thermostats, dehumidifiers / timers, run tests to help identify appropriate settings and instruct customers on the proper use.
• Replace components such as coils, compressors, and controls.
• Utilize several types of tools, including electrical hand-tools, saws, drills, vacuums, and refrigerant gauges.
• Determine service requirements by applying technical skills and experience, including system operations and preventive maintenance experience.
• Complete all work processes while maintaining safe working conditions and personal safety.
• Maintain accurate logs of all work performed.
• Ensure our reputation for superior service is maintained during all interactions with customers.
• Complete special projects and additional duties as assigned / required.

Benefits

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed