HVAC Installer

Red Cap Plumbing & Air•East Lake-Orient Park, FL

36d•Onsite

About The Position

Red Cap is currently seeking HVAC Installers to join their team, which is comprised of creative and energetic employees dedicated to delivering the best customer service experience every day. Installers serve customers by educating them on available product options, removing and replacing HVAC equipment, and installing add-on accessories when needed. They are expected to provide quality work while following all applicable local and national codes. The role also involves serving as a mentor and coach to both apprentice and entry-level technicians.

Requirements

2+ years experience with knowledge in refrigeration function and theory, the ability to diagnose and perform replacement of HVAC related components such as Air Conditioners & Heat Pumps, Furnaces & Air Handlers, Duct Work & Zone Systems, Thermostats, Air Filters/filtration Systems, Low and high voltage wiring
Type II EPA Certification
Excellent customer service skills with a strong desire to exceed customer expectations
Minimum Tool Requirements: Basic Hand Tools- wrenches, screwdriver/nut drives, sheet metal/duct tools, and hammer
Minimum Testing Equipment usage: Refrigerant Gauges, Manometer, Magnahelic, C/O Detector, Psychrometer, and Micron Gauge
Working knowledge of city codes
Ability to work independently in a timely manner, making sure job is done correctly the first time
Ability to crawl in tight places and climb ladders; work in attics, garages, crawl spaces, and on roofs

Nice To Haves

Service Titan experience preferred

Responsibilities

Install/Replace HVAC equipment including, but not limited to: ductwork, attic and/or vertical splits (gas or heat pump), rooftop package units (gas or heat pump)
Maintain good working order of company vehicle
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Travel to job sites in the service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer
Design Duct Systems for Optimal Comfort and Efficiency
Engage in conversation with the homeowner to uncover any concern or interests regarding their AC system which could lead to potential accessory sales or a new system replacement
Understand company pricing program and generate appropriate customer invoices and other paperwork at the job site and electronically process credit card payments
Participate in company-provided training opportunities on customer service and the latest industry technologies
Work with apprentices and entry-level installers to coach and mentor