HVAC - Field Supervisor
About The Position
HVAC Field Supervisor If your career needs a reboot, consider this your system refresh. Join a company where your leadership and field expertise truly make an impact. Folkes Home Services , a trusted name in home services in the Hudson Valley for more than 30 years, is growing and looking for a skilled HVAC Field Supervisor to join our Fishkill, NY team. We offer exceptional training, long‑term career growth, and a supportive, team‑driven culture. If you’re an experienced technician or supervisor who takes pride in delivering top‑quality work, enjoys coaching and developing others, and thrives in a role where every day brings new challenges, we’d love to meet you!
Requirements
- Experience – 5+ years in residential HVAC service, with at least 1–2 years in a supervisory or lead technician role
- Technical Expertise – In-depth understanding of HVAC systems, installation practices, diagnostics, and repairs
- Certifications – EPA Type II or Universal Certification required; NATE Certification preferred
- Leadership Abilities – Proven ability to motivate, train, and lead a team in a fast-paced field environment
- Customer Service Focus – Strong communication, conflict resolution, and interpersonal skills
- Physical Requirements – Ability to lift up to 80 lbs, work on ladders, in confined spaces, and outdoors in varying weather conditions
- Valid Driver’s License – Clean driving record required for company vehicle use
Nice To Haves
- Certifications – EPA Type II or Universal Certification required; NATE Certification preferred
Responsibilities
- Field Leadership – Supervise, mentor, and support HVAC technicians in the field to ensure quality workmanship, efficiency, and customer satisfaction
- Job Site Management – Oversee residential HVAC service and installation projects, ensuring jobs are completed on time, within budget, and in accordance with company standards
- Technical Support – Provide on-site troubleshooting and advanced technical guidance for complex system issues
- Training & Development – Help onboard new technicians and provide ongoing coaching to ensure continued skill growth and adherence to company procedures
- Quality Control – Conduct job audits, inspect work quality, and verify safety compliance across all field operations
- Customer Relations – Resolve escalated customer concerns and represent the company with professionalism and integrity
- Scheduling & Coordination – Collaborate with dispatch, service managers, and warehouse teams to ensure smooth daily operations
- Reporting & Documentation – Maintain accurate service records, job reports, and performance evaluations
- Safety Oversight – Enforce company safety policies and OSHA regulations to ensure a safe work environment
- Service Software Use – Utilize Service Titan or equivalent platforms to monitor job progress, technician performance, and job notes
Benefits
- Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Term Life Insurance – Financial security for you and your loved ones
- Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
- Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
- Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
