This is a direct placement, full time position with Statewide Conditioning Inc. SERVICE PURCHASER / ESTIMATOR POSITION SUMMARY: This position requires a self-starter to work with the Assistant Service Manager to prepare accurate, comprehensive, and competitive labor and materials estimates for service-driven HVAC installations within specified time frames. DUTIES AND RESPONSIBILITIES: Coordinate and manage all proposal requests from the tech tool application and ensure the following is completed. Coordinate and manage all service-related purchasing needed to satisfy service department requirements. - Quote service repairs generated within our web-based service program (5-day maximum turnaround) - Review quotes as they are received from technicians throughout the day - Identify priority level and determine if verbal approval is an option with the Assistant Service Manager - High Priority: submit to customer within 1–2 days - Medium Priority: submit to customer within 2–3 days - Low Priority: submit to customer within 3–5 days - Place requests for pricing and lead times with vendors - Conduct research and use available resources to ensure estimate accuracy; work with field supervisor or Assistant Service Manager for parts/labor verification as needed - Receive high-priority service repair part requests and ensure parts are located, purchased, and distributed to the service team - Verify accuracy of items requested and purchased versus items received - Maintain designated service department stock items as needed - Generate purchase orders and manage the purchase order lifecycle per company protocols - Manage warranty purchasing and return purchases - Identify cost-saving opportunities and propose alternative options when appropriate - Present estimates to management for review, including priority level, materials, labor pricing, standard scope wording, and applicable lead times - Work effectively with customers and field staff by presenting final proposals professionally via personalized email through the tech tool; follow up regularly and resend per SOP - Upon approval, enter job bookings per standard operating procedures and coordinate scheduling with the Service Manager based on labor and material availability - Stage materials for pickup and/or delivery REQUIREMENTS AND QUALIFICATIONS: - High energy level to manage a dynamic, fast-paced workload - Ability to work on multiple organized and accurate estimates simultaneously - Excellent time management and task prioritization skills - Strong analytical skills with attention to detail - Excellent communication skills - Customer-centric mindset - Proficient in Microsoft Office (Outlook, Word, Excel) - Timberline experience a plus - HVAC estimating experience: 2+ years preferred - Self-motivated, driven, and high-integrity individual - Strong listening, interpersonal, and customer service skills - High School diploma or GED required - Valid driver’s license for the state of New Jersey - Punctual, dependable, proactive, and able to take initiative - Willingness to embrace process changes as the company grows WORKING CONDITIONS: Primarily office-based. Candidate must be able to climb ladders and stairs, maneuver in mechanical rooms, and view system components when required. DISCLAIMER: The above statements describe the general nature and level of work performed and are not an exhaustive list of duties, responsibilities, or requirements. JOB TYPE: Full-time ADDITIONAL REQUIREMENTS: We are a drug-free company. All employees must pass a drug test prior to beginning employment. COMPANY BENEFITS: - Competitive industry salary based on experience - Company-issued uniforms - Vacation days - Sick days - Paid holidays - Cell phone - Matching 401(k) - Health, dental, and vision plans - Formal and informal training (if eligible)
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees