Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. Transform the everyday with us! Our Service Specialists perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed.â¯Our Service Specialists are the face of Siemens,â¯and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. As a Service Specialist, you will: Execute digitalization and standard service operations strategies Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules Maintain complete and accurate documentation of services performed and generates reports within Siemens tools Provide instructions to customer personnel regarding proper system operations and assists with training Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) Work rotational on-call and/or minimal overnight travel. Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Education Level
High school or GED
Number of Employees
5,001-10,000 employees