HVAC Account Manager

Gustave A. Larson Company • Plymouth, MN

32d

About The Position

Gustave A. Larson is a leading wholesale distributor of HVAC, and Refrigeration (HVACR) equipment, parts, and supplies. The Larson Account Manager ensures excellent customer service, proactively increases sales and profits utilizing a local market team approach and serving as an integral member with both the sales and operations teams to satisfy customer business needs.

Requirements

• High school diploma or GED required.
• 2 years account management or sales experience or related education required.
• Proficiency in using CRM software as well as other sales-related tool, preferably Salesforce.
• Proficiency in ERP software, preferably P21.
• Ability to travel up to 30% of the time within the assigned territory.

Nice To Haves

• Previous HVAC experience strongly preferred.

Responsibilities

• Customer Relationship Management: Cultivate and grow relationships with an assigned book of business. Proactively engages as customer's main point of contact offering support, providing information, and guidance.
• Sales and Revenue Generation: Recognize opportunities within existing accounts for sales growth. This includes upselling and cross-selling products or services when appropriate.
• Account Management: Oversee a portfolio of assigned customers, maintaining accurate records of sales activities and customer interactions using Customer Relationship Management Software.
• Team Collaboration: Partner with Territory Manager(s) to share to new sales opportunities and supports the branch by assisting at the counter, answering phones, and other duties as requested.
• Product Knowledge: Maintain a thorough understanding of the Company's products or services to provide accurate and detailed information to customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 251-500 employees