HVAC Account Manager

Quantum IndustrialMarriott-Slaterville, UT
30d

About The Position

We are looking for a driven and customer-focused HVAC/R & Plumbing Account Manager to join our team. This role is ideal for a sales and operations leader with experience in mechanical services who thrives in a fast-paced environment. The Account Manager will be responsible for growing our service business, maintaining strong client relationships, and ensuring operational and financial performance.

Requirements

  • Bachelor’s degree in Business, Engineering, HVAC, Plumbing, or a related field (preferred)
  • Equivalent industry experience in mechanical services, HVAC/R, plumbing, or facility management may be considered
  • Valid driver’s license and ability to travel within Arizona
  • Experience in sales, account management, or business development within HVAC/R, plumbing, or industrial services
  • Strong background in contract management, P&L oversight, and customer relationship management
  • Familiarity with mechanical systems, service agreements, and financial reporting tools
  • Ability to climb ladders, access rooftops, and conduct on-site inspections
  • Comfortable working in various conditions, including outdoor and mechanical room settings
  • Ability to walk, stand, or move for extended periods during site visits and client meetings
  • Ability to lift and carry up to 25 lbs. as needed
  • Sales & Negotiation – Ability to close deals and drive revenue growth
  • Communication & Relationship-Building – Strong client engagement and leadership skills
  • Financial & Business Acumen – P&L management, budgeting, and contract negotiation expertise
  • Problem-Solving – Ability to assess client needs and provide effective solutions
  • Project & Time Management – Ability to manage multiple priorities efficiently
  • Technical Knowledge – Understanding of HVAC, plumbing, and mechanical service systems

Responsibilities

  • Drive sales for HVAC/R and plumbing services
  • Manage client relationships
  • Oversee customer communications to ensure contract retention and expansion
  • Oversee P&L
  • Track financial targets
  • Implement strategies to improve efficiency and profitability
  • Conduct site visits
  • Attend industry events
  • Ensure adherence to company safety, IT, and training standards
  • Develop new business and expand existing client accounts to grow revenue in Arizona
  • Build long-term relationships with clients, ensuring high satisfaction and contract renewals
  • Align service teams with company goals
  • Improve processes
  • Serve as the primary liaison between customers and internal teams
  • Track P&L performance
  • Oversee billing
  • Ensure profitability
  • Represent Quantum Industrial at trade shows, networking events, and client meetings
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