Human Services Technician (2904)—Family and Children’s Services – Citywide – (X00123)

City and County of San Francisco•San Francisco, CA

About The Position

Under direction, the 2904 Human Services Technician assists Social Workers and Protective Services Workers in the Human Services Agency’s (HSA) Family and Children’s Services (FCS) program. Human Services Technicians in FCS are responsible for providing supportive services to children and/or adolescents in the areas of supervision and transportation. They have regular contact with clients, their relatives, representatives of outside agencies, and the public. Some positions require working on weekends and evenings.

Requirements

One (1) year of experience in a position which has direct responsibility for the care of children in a public or private setting. An example of qualifying experience would be a childcare worker in a group home or residential treatment facility or teacher’s aide or para-professional in a family and children’s program or school. Babysitting is not qualifying experience.
Fifteen (15) semester units (or equivalent quarter units) of coursework, from an accredited college or university, in child development, social welfare, social/human service, sociology, or other social or behavioral science may be substituted for up to six (6) months of the required experience as described above.
Possession of a CA driver's license - Class C
Ability to provide DMV record - required upon referral
Ability to lift 40 pounds
Possession of a valid California Class C driver's license and a good driving record.
Some positions require working in the evenings and/or weekends
Overtime is required at times to ensure assignments are completed
Work hours may vary seasonally depending on workload demand and school schedules.
Some shifts start as early as 6:30am and/or end as late as 8:30pm
Applicants must meet the Minimum Qualification requirements by the filing deadline unless otherwise noted.

Responsibilities

Transport children to their identified foster-care placements, scheduled family visits, and other appointments (install car seats into vehicles when required).
Supervise children to ensure their safety and wellbeing and engage with children through a variety of activities.
Supervise contact between children and their parent during “Family Time” contact.
Provide nurturing care for neglected or abused children.
Monitor the medical and psychological needs of children.
Complete a variety of forms containing confidential information including, but not limited to: medical information, case records, appointments, and scheduled visits.
Perform general office tasks including photocopying, filing, answering telephone, and using computers and casework management systems.
Communicate via email and telephone with foster-care placement units, supervisors, Protective Service Workers, coworkers, and other individuals as required to schedule various activities for children.
Carry small children and/or items weighing up to 40 pounds.
De-escalate crisis situations for the protection and care of the child and/or their families.
Restock inventory of food, clothing, and other supplies.