Human Services Supervisor 2

State of Oregon•Hermiston, OR

1d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you a visionary leader who excels in fostering equity and inclusion? Would you like to be a part of a team that is shaping the wellbeing and serving Oregonians? If your answer is yes, we invite you to explore the Human Services Supervisor 2 position where your leadership skills may inspire and empower others. This position will cover Hermiston and The Dalles. This position could be located at either office. It will require frequent travel between both locations. Summary of Duties Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here. Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs. Participate in the management of agency programs, development of program rules and policies, program evaluation and budget preparation. Monitor and analyze local office effectiveness in policy implementation and application. Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring, and quality control data. Facilitate communication of program issues between department staff, community partners, the district office and central office. Anticipate agency needs and direction. Articulate that vision with staff and the community to provide an environment for effective change to occur. Facilitate changes in services, programs, community partnerships and use of department resources. Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism. Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Requirements

Four Years of lead work, supervision, or progressively related experience; OR One year of related experience and a bachelor’s degree in a related field.
Experience managing relationships effectively, including communication, conflict resolution, teamwork, and leadership.
Experience using critical thinking skills to make quick decisions under pressure and time sensitive situations.
Pro-active visionary experience in driving change management within a fast- paced environment.
Experience promoting a culture of equitable treatment, belonging, and commitment to ODHS’ mission to actively foster an anti-racist workplace.
Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes.
Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes.
Requires a valid driver's license or other acceptable method of transportation for routine travel and an acceptable driving record.

Responsibilities

Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs.
Participate in the management of agency programs, development of program rules and policies, program evaluation and budget preparation.
Monitor and analyze local office effectiveness in policy implementation and application.
Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring, and quality control data.
Facilitate communication of program issues between department staff, community partners, the district office and central office.
Anticipate agency needs and direction.
Articulate that vision with staff and the community to provide an environment for effective change to occur.
Facilitate changes in services, programs, community partnerships and use of department resources.
Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism.
Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.