Human Services Specialist 3

Arizona Department of Administration • Phoenix, AZ

6d

About The Position

THE ARIZONA DEPARTMENT OF CHILD SAFETY (DCS) IS A SOCIAL AND HUMAN SERVICES
AGENCY WHOSE MISSION IS TO SUCCESSFULLY PARTNER WITH FAMILIES, CAREGIVERS, AND
THE COMMUNITY TO STRENGTHEN FAMILIES, ENSURE SAFETY, AND ACHIEVE PERMANENCY FOR
ALL ARIZONA’S CHILDREN THROUGH PREVENTION, SERVICES, AND SUPPORT.

HUMAN SERVICES SPECIALIST 3

Job Location:

OFFICE OF FOSTER CARE SUPPORTS
1818 E SKY HARBOR CIRCLE NORTH PHOENIX, AZ 85034

Posting Details:

SALARY: $22.6003 HRLY/$47,008.62 SALARY

GRADE: 18

CLOSING DATE: APRIL 7, 2026

Job Summary:

The Adoption and Guardianship Subsidy Case Manager provides senior-level case
management with direct/indirect assistance to hard to place adoptive children
and their families. This position reviews applications to determine eligibility
for the respective programs, and creates cases in the software systems to allow
for payments to be processed and the child to receive insurance coverage. In
addition, this position provides ongoing support/advocacy to the family.

Requirements

• Knowledge of: Complex federal and state adoption laws, regulations and policies
• Family dynamics
• Child development and behavior
• Sources of family conflict
• Community social service resources to help support adoptive families
• Awareness of appropriate treatment for approved special service subsidies
• Skills in: Interviewing and helping adoptive families and their children to understand and address problems which could cause disruption of placement
• Management to maintain documentation and meet deadlines in processing active cases
• Establishing and maintaining interpersonal relationships for work with children, families and staff in other professions and agencies
• Ability to: Establish and maintain effective working relationships
• Communicate effectively both verbally and in writing
• Conduct training
• Interpret program policies, procedures and rules
• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment. Employees who drive on state business are subject to driver license record check, must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R2-10-207.12). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
• The ability to secure and maintain an Arizona Fingerprint Clearance Card, and the ability to secure and maintain clearance from the DCS Central Registry.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• The preferred candidate will have a Bachelor's degree in Social work or other social science program and previous experience in adoptions or child welfare.

Responsibilities

• Determines if hard to place children in adoptive/guardianship homes are eligible for adoption or guardianship assistance respectively using completed federal and state criteria. Supports the integration and stability of the child with the adoptive family. Provides adoptive parents with resources available through public and private entities. Clearly and accurately documents each "special condition' of the child on the adoption subsidy agreement.
• Provides case management and crisis intervention services to adoptive families of children who meet the "legal definition of a child with special needs". Provides comprehensive senior-level case management services and supports to prevent these adoptions from disrupting and to support the family unit through the provision of needed social services. Consults with the child's behavioral health and medical professionals, adoptive parents, school personnel and Department of Child Safety (DCS) staff to identify the level and frequency of services required to maintain children in their family unit.
• Completes all required documentation on approved cases to comply with state and federal requirements. Assures that adoption subsidy agreements are executed prior to the finalization of the adoption. If case managers reduce, terminate or deny services for the child, the case manager must inform the adoptive parent of their appeal right/due process, and prepare the case for the appeal hearing.
• Provides training/technical assistance to adoptive parents and adoption workers on department policies/procedures. Provides DCS permanency staff with ongoing information regarding the adoption subsidy application process, documentation requirements, statutory time frames and prior authorizations requirements. Ensures that all processes are completed timely and accurately in computer software systems that allow for payments to be processed and medical coverage to be in place.
• Reviews and resolves high profile case-specific issues and concerns. Works with the office of the Attorney General, DCS Central Office administrators, medical and behavioral health professionals and school personnel so that case-specific issues and concerns can be resolved at the lowest level of intervention.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees