HUMAN SERVICES PROGRAM SPECIALIST - 64037741

State of Florida • Tallahassee, FL

8d • Onsite

About The Position

A Highly responsible position within the HIV Patient Care & Treatment Access Program. The incumbent is responsible for coordinating the development of reports, modules, and programmatic technological enhancements for the program’s data systems. Tracks requests for new reports or enhancements, including task initiation and expected due dates. Gathers system update requirements and reports for the program’s client and provider help desk system. Coordinates user access to the program’s databases and updates user guides with new system modifications. Maintains the updated list and required documents for user access to the program’s databases. Works closely with quality improvement metrics, resolves and answers questions about data generated through the program’s database. Participates in training related to system changes and updates. Facilitates monthly calls with the program’s software developers to discuss database projects. Assists as needed with developing evaluation reports for new program initiatives. Provides additional tasks as assigned by supervisor.

Requirements

• Knowledge of methods of compiling, organizing, and analyzing data.
• Ability to: plan and develop programs and program components, to evaluate and monitor service delivery and implement corrective action plans, to determine work priorities and ensure proper completion of work assignments, to understand and apply applicable rules, regulations, policies, and procedures, to communicate effectively verbally and in writing and to establish and maintain effective working relationships with others.

Nice To Haves

• AA or BS Degree

Responsibilities

• coordinating the development of reports, modules, and programmatic technological enhancements for the program’s data systems
• Tracks requests for new reports or enhancements, including task initiation and expected due dates
• Gathers system update requirements and reports for the program’s client and provider help desk system
• Coordinates user access to the program’s databases and updates user guides with new system modifications
• Maintains the updated list and required documents for user access to the program’s databases
• Works closely with quality improvement metrics, resolves and answers questions about data generated through the program’s database
• Participates in training related to system changes and updates
• Facilitates monthly calls with the program’s software developers to discuss database projects
• Assists as needed with developing evaluation reports for new program initiatives
• Provides additional tasks as assigned by supervisor

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees