Human Services Program Consultant II

State of North Carolina • Wake County, NC

34d

About The Position

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. The primary purpose of this position is to research, write, and disseminate child welfare policy information regarding child protective services. This position also drafts written responses to media requests and develops forms. This position will work as team member for implementation of any initiative or project that requires a policy change in any matters related to the assigned subject matter. The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.

Requirements

• Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.

Nice To Haves

• Documented child welfare experience and ability to demonstrate working knowledge of child welfare programs, concepts, practice, policies, laws and rules related to foster care, adoptions, and foster home licensing;
• Proven experience in ability to research, analyze and interpret federal and states laws and formulate them into policies related to child welfare;
• Documented experience in technical writing to complete formal written documents and develop forms for a range of audiences, that are accurate, detailed and grammatically correct;
• Proven experience in implementing child welfare related policies or procedures and monitoring those implemented policies and procedures for compliance to get the intended results;
• Demonstrate excellent communication skills, both written and verbal to a wide range of professionals, stakeholders and public;
• Demonstrate proficiency in Microsoft Word, Visio, and Excel

Responsibilities

• Research, write, and disseminate child welfare policy information regarding child protective services.
• Draft written responses to media requests
• Develop forms
• Work as team member for implementation of any initiative or project that requires a policy change in any matters related to the assigned subject matter.

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 1,001-5,000 employees