Public Consulting Group - Human Services Apprentice Business Analyst, application via RippleMatch

RippleMatch Opportunities•Boston, MA

32d•Hybrid

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies

Requirements

Consulting Skills: Ability to employ interpersonal approaches, analytical thinking, detail-oriented organization, and a consultative mindset to deliver on solutions that matter.
Technology Skills: Ability to learn, use, and master a variety of tools, technologies, SAAS products, and systems necessary to support clients; Proficiency in Microsoft 365 applications required.
Relationship Skills: Ability to build and maintain relationships with customers and provide professional client support and service.
Problem Solving Skills: Ability to work with large sets of data, make observations, apply policy and legislative research, test hypothesis, draw conclusions, and employ client-oriented approaches to achieve desired outcomes.
Project Management Skills: Ability to establish project scope and objectives, track and review project progress, and complete assigned deliverables that satisfy or exceed client expectations; PMI certifications a plus.
Communication Skills: Ability to write, speak, and present complex problems, goals, and ideas in both one-on-one and group settings.
Collaboration Skills: Ability to work well with others, understand different points of views, and adapt to feedback.
Innovation Skills: Ability to be entrepreneurial and develop and implement ideas that result in the introduction of something new.
Learning Skills: Ability to gain and apply deep levels of subject matter expertise that establishes your brand as a trusted team member and partner.
Bachelor’s Degree or equivalent experience required; Masters a plus.

Nice To Haves

Undergraduate or graduate work experience in consulting, technology, or public sector services a plus.
PMI certifications a plus.

Responsibilities

Provide supporting business/data analysis for various consulting projects.
Learn from a variety of client projects and provide support on multiple workstreams.
Follow general direction from people and project managers, collaborate on prioritization, and make effective decisions related to assignments.
Support in the coordination and preparation of materials, documents, and status reports for team and client meetings.
Document and distribute key takeaways and action items from client meetings.
Support clients with project related inquiries and requests.
Support clients with proprietary tools and technologies.
Support with the preparation of project artifacts materials, including written reports and presentations.
Research relevant industry trends and bring topics to the team for discussion on market opportunities.
Support business development teams with coordination, writing, and review of Requests for Proposals (RFPs).
Acknowledge and celebrates colleagues’ unique experiences and perspectives.
Positively contribute to a diverse, equitable, and inclusive people culture.