EY - Business Operations Associate Analyst, application via RippleMatch

RippleMatch Opportunities•San Antonio, TX

1d•Onsite

About The Position

This role is with EY. EY uses RippleMatch to find top talent. What if your career could have a lasting impact on you, and on the world? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It's yours to build. The opportunity: your next adventure awaits This position is responsible for daily processing and operational support functions across the Oracle Applications business in our Service Deliver Center. As an Associate Analyst, you'll work at one of our Service Delivery Centers (SDCs) located in San Antonio, TX, Alpharetta, GA or Jacksonville, FL. Here, you'll be part of a highly collaborative team where you’ll quickly learn on-the-job skills to achieve your career ambitions while helping us develop new and exciting opportunities within the business. You’ll participate in project teams of all sizes, assessing or collecting customer information or reviewing transactions to identify unusual or potentially suspicious activity. This could also include researching and evaluating the suspicious activity you previously identified. You’ll also need to effectively document the results of your analysis. Due to this level of work, you’ll need to be detail-oriented, analytical, and follow written procedures closely.

Requirements

A bachelor’s degree in General Business, Finance, Liberal Arts or related fields.
Strong customer service and organizational skills.
Experience with Microsoft Office Suite.
Excellent written and verbal communication skills needed to interact with internal team members and external client personnel.
Ability to learn and use technology and follow a linear well-defined process is necessary.
Ability to interact with clients and offer feedback on processes, trends and best practices.
Respect for the need to maintain confidentiality and tact when reviewing and discussing client issues / circumstances.
Ability to redirect attention as needed and reprioritize daily workload with direct supervision.
Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.
Willingness to learn Oracle Applications (CX Suite, C2M) and other Oracle, and non-Oracle, Applications as the practice grows.
Willingness to learn and understand various sectors (initially Power & Utilities) along with specific client business processes and internal controls.

Responsibilities

Provide written and verbal data analysis, outcome of assessments, and procedural advice regarding client processes, administration, and information
Open, organize and distribute time sensitive documentation to applicable team members
Request relevant information and supporting documentation from client
Organize, and maintain large quantities of paperwork associated with client processes
Participate in internal meetings and communicate current state client processes and tendencies
Contribute to drive efficiency within internal and client operations
Regular quality assurance efforts to ensure overall quality of deliverables
Regular communication and status updates provided daily due to time sensitivity of client procedures

Benefits

Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
Bring out the best in yourself with continuous investment in your personal well-being and career development.
Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.
A competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.