Human Resources Partner I- Human Resources (Civil Service)

City of Dallas•Dallas, TX

1d•$28 - $34

About The Position

The Human Resources Partner I works with senior partners to provide and deliver administrative and consultant services to employees and management on human resources related issues and organizational changes.

Requirements

Knowledge of Human Resources practices and procedures.
Knowledge of City policies.
Knowledge of customer service and collaboration.
Knowledge of HR strategy and mission.
Ability to accurately complete processes, forms, and workflows.
Ability to balance employee needs with business objectives of the City.
Ability to organize, multi-task and prioritize.
Ability to identify problems and make recommendations to resolve.
Ability to build relationships and provide HR resources to departments.
Communicating effectively both verbally and in writing.
Establishing and maintaining effective working relationships.
EDUCATION: Bachelor’s degree in a Human Resources, Business/Public Administration, or Social Science field.
EXPERIENCE: One (1) year of professional- level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.
LICENSE: Valid driver’s license and good driving record

Responsibilities

Recommends, develops, and implements strategies to attract qualified applicants to fill City positions.
Manages the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and delivers reports to leaders weekly.
Provides first level customer service support in response to inquiries and escalates issues appropriately; demonstrates competent communication and customer service skills; assesses and anticipates HR related needs.
Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods.
Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention.
Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs.
Works with senior level HR Partners to identify training needs for teams and individuals; collaborates with senior level HR Partners to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation.
Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
Partners with HR Center of Expertise functions as needed to provide solutions for clients.
Works with senior level HR Partners in conducting investigations and inquires related to employee issues and complaints made through any other source.
Performs any and all other work as needed or assigned.