Human Resources Manager

Sunrise Senior Living • Charlottesville, VA

23h

About The Position

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
The Human Resources Manager is responsible for providing general human resource services and programs to the team members, department coordinators, and Executive Director which meet or exceed Sunrise quality service standards. Key areas of responsibility include championing team member recruitment and programs, new team member orientation and on-boarding, training administration, team member relations, performance management, payroll administration, worker’s compensation administration, and benefits administration while ensuring compliance in all Federal and State/Provincial employment laws.

Requirements

• Bachelor’s degree
• Three to five (3-5) years of human resource generalist experience in progressive Human Resources or management role, preferably in senior care, health care, or hospitality industries
• Three (3) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline, and counseling
• Demonstrated knowledge in Federal and State/Province employment labor/labour laws
• Ability to handle highly confidential information and manage information with utmost integrity
• Demonstrates effective interpersonal skills working with others
• Ability to handle multiple priorities and to delegate assignments to the appropriate individuals based on their skills and roles
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Competent in organizational, time management skills, problem solving, and decision-making skills
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description, understand the key essential duties for safety and regulatory compliance
• Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

Responsibilities

• Coordinate the recruitment strategy and actions for the community.
• Participate in the orientation of new team members including new hire paperwork, an overview of the Team Member Handbook, policies and procedures, and Sunrise University Orientation.
• Interface with Executive Director and department coordinators to provide advice and counsel on team member relations and to provide human resource team member services support.
• Comply with federal, state/province, and Sunrise standards pertaining to employment laws.
• Take positive actions to ensure equal opportunity in the conduct of all business activities without regard to race, creed, age, sex, or national origin.
• Oversee all personnel files and binders related to employment matters for the required length of time in accordance with Sunrise standards, Federal and state/province requirements.
• Oversee and manage payroll processing for the community team members with Sunrise payroll sources.
• Administer benefit plan offerings and enrollment for the community with Sunrise benefit sources.
• Manage overall team member training and tracking in compliance with Sunrise University and federal, state/province regulations.
• Ensure current federal and state/province postings and pamphlets are posted accordingly.
• Review, read, notate and initial Daily Log to document and learn about pertinent information.
• Coordinate the community’s team member recruitment efforts in accordance with Sunrise Senior Living standards, programs, and services expectations.
• Champion with community leadership all Sunrise Senior Living human resource policies and procedures related to recruitment and employment matters such as but not limited to pre-employment screenings, reference checks, recruitment and selection process, group interviews documentation, job previews, and job offers.
• Partner with department coordinators with forecasting staffing needs, networking, optimization of team member availability, and other employment events.
• Ensure all new hire paperwork and administration is completed timely and prepared for payroll and record keeping.
• Perform and coordinate weekly, bi-weekly, monthly, and annual payroll reporting and benefits administration responsibilities.
• Address and resolve payroll and benefit related issues or questions promptly.
• Monitor payroll and benefit programs, processes, and applications to address and prevent potential problems.
• Monitor completion of scheduled performance evaluations to include appraisal process, preparing department coordinators for performance management and meaningful evaluation meetings, forms submission and merit increases, and processed in accordance to established timelines.
• Manage the process of worker’s compensation claims to expedite return to work, to close the claims, to promote positive team member relations, and to reduce overall cost.
• Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; monitor adherence to safety rules and regulations and recommend remedial action as appropriate.
• Assist in the presentation and value of Sunrise’s products and services for our residents, families, and team members and targeted referral sources.
• Assist the executive director in completing the annual community budget.
• Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.
• Review monthly financial statements and implement plans of action around deficiencies.
• Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
• Coordinate with the community team to achieve maximum staff economies and cross training when applicable.
• Understand the internal cost associated with all Sunrise resident care programs.
• Manage the department, including but not limited to: recruiting, hiring, training, coaching and disciplining.
• Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
• Develop a working knowledge of state/province regulations and ensures compliance through supervising and coaching team members
• Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.
• Complete team member staffing and scheduling according to operational and budgetary guidelines.
• Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid.
• Conduct timely performance appraisals with meaningful conversations.
• Hold team accountable and correct actions when necessary and document.
• Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading, attending conferences and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager