Human Resources Manager

Compass Group•Norman, OK

13d•$60,000 - $65,000

About The Position

As a Human Resources Manager, you will be responsible for overseeing the recruitment, training and engagement of the People who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner – able to influence at all levels of the business.

Requirements

Experience in a Human Resources role is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Nice To Haves

Experience leading remote teams is preferred
Experience managing large scale projects

Responsibilities

Developing and implementing recruitment/staffing plans for the location in partnership with managers
Serve as the ‘voice of the people’ in all senior leadership discussions
Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
Conducting regular audits to verify compliance with policies and procedures
Manages workforce planning to build capability and optimize performance
Develops, implements, and supports a retention strategy for a specific partner
Overseeing onboarding and orientation training for new team members
Leading efforts around employee engagement and retention at the location
Coaches team managers to understand business information and the key performance levers
Drives incremental improvements to performance using robust analysis and benchmarking
Developing and implementing recruitment/staffing plans for the location in partnership with managers
Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
Ensuring efficient and welcoming employee check-in experience
Partnering with the location leadership team to develop and deploy an employee engagement action plan
Overseeing employee investigation and progressive discipline procedures
Moves between strategic and operational thinking to execute strategy
Where applicable, acting as the primary point of contact for union representatives
Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
Ensuring all team member information is accurate and up to date within the location HRIS system
Ensuring the timely processing of all unemployment claims
Plans the team’s activity to deliver against medium-term objectives
Managing team member ‘Speak Up’ and Grievance complaints
Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
Working with location leadership to define management succession plan and development
Partnering with department leaders to optimize flexible labor scheduling
Works in partnership with the Compass Strategic Alliance Group to manage the contract retention
Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
Supporting managers in completing employee investigations and corrective actions processes
Analyze performance data across multiple units to look for operational efficiencies
Evaluates/audits working practices to manage risks and drive compliance
Shapes and manages change and improvement programs
Attend manager meetings to support the overall management and governance of the location
Delivering ongoing training and development to the on-site management team
Partner with the location/partner HR team to develop joint strategies where appropriate
Other duties and responsibilities as assigned