Human Resources Manager

Epiphany Wellness LLC • Southborough, MA

2d • Onsite

About The Position

The HR Director is responsible for leading the Human Resources function across all locations, ensuring the development and implementation of HR strategies aligned with the organization's growth objectives. As the company evolves through its start-up phase into multi-location operations, the HR Director will manage recruitment, employee relations, compliance, training and development, and foster a culture of employee engagement and high performance. The HR Director will collaborate with leadership to develop policies, manage talent, and maintain a positive, compliant workplace environment that attracts and retains top talent.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree preferred.
• Minimum of 2 years of experience in HR management, preferably within healthcare or behavioral health settings.
• Strong understanding of labor laws, HR best practices, and employment regulations (FMLA, ADA, etc.).
• Demonstrated experience in multi-site HR management, with the ability to support geographically dispersed teams.
• Proven ability to manage complex employee relations issues and provide resolution strategies.
• Excellent communication, leadership, and organizational skills, with the ability to influence senior management and handle confidential matters with discretion.
• Proficiency in HRIS systems and Google Suite.

Nice To Haves

• SHRM-SCP or PHR/SPHR certification is highly desirable.
• Experience with start-up and fast-growth companies preferred.

Responsibilities

• Oversee and manage all HR operations across multiple locations, ensuring alignment with the organization’s goals and compliance with federal, state, and local employment regulations.
• Develop and implement HR strategies to support the organization’s scaling from a start-up to a fully established multi-entity behavioral healthcare organization.
• Lead recruitment efforts to attract, hire, and retain skilled professionals in behavioral health, administrative, and operational roles.
• Drive initiatives that promote a positive, inclusive workplace culture, enhancing employee engagement and satisfaction.
• Implement systems and processes for performance management, employee development, and succession planning.
• Ensure compliance with all relevant labor laws, and oversee employee relations, conflict resolution, and workplace investigations.
• Manage benefits administration, compensation strategies, and payroll processes in alignment with organizational needs and financial objectives.
• Recruitment & Talent Acquisition: Develop and lead comprehensive recruitment strategies to fill positions at all levels of the organization, ensuring staffing needs are met for current and upcoming locations.
• Employee Relations: Serve as the primary point of contact for employee concerns, grievances, and conflict resolution. Foster a culture of open communication and trust between employees and management.
• Policy Development & Compliance: Ensure that all HR policies are in line with federal, state, and local laws, especially concerning behavioral healthcare and workplace safety.
• Training & Development: Design and implement employee training programs, ensuring staff have the necessary skills to provide exceptional care and grow in their roles.
• Performance Management: Oversee the employee evaluation process, ensuring clear performance metrics are established, feedback is given, and professional growth is encouraged.
• Compensation & Benefits: Develop competitive compensation structures, manage benefits programs, and oversee payroll to ensure financial sustainability while attracting and retaining talent.
• Culture & Engagement: Champion employee engagement initiatives, creating a supportive work environment where employees feel valued and recognized. Support leadership in developing a company culture aligned with organizational values.
• HR Metrics & Reporting: Monitor and analyze HR metrics (turnover rates, retention, etc.) to provide insights that drive business decisions. Report regularly to the Administrative Director on HR performance and key initiatives.
• Leadership & Strategy: Collaborate with leadership, to align HR strategies with business goals, especially as the company expands its services and footprint.
• Demonstrates adherence to JCAHO standards, federal, state, and local regulations, licensing, and accrediting agencies.
• Leads in the execution of the organization's mission and vision
• Maintains compliance with Ongoing Training, HIPAA regulations, Joint Commission policies, as well as state-specific requirements
• Other duties as assigned

Benefits

• Competitive Salary
• Flexible Schedule
• Comprehensive benefits package includes medical, dental, and vision
• Tuition Reimbursement
• Vacation and Sick benefits
• Paid Holidays
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager