Human Resources Manager (Corporate Role)

Excel Hotel Group•San Diego, CA

2d•$90,000 - $100,000

About The Position

The Corporate HR Manager supports the operational human resources needs of a the company overseeing a portfolio of primarily limited‑service properties. This role partners closely with property leaders, corporate leadership, and the Director of HR to ensure consistent HR practices, legal compliance, and a positive employee experience across a portfolio of properties. The HR Manager serves as a trusted advisor, providing expertise in employee relations, performance management, compliance, and HR operations.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
5+ years of progressive HR experience, ideally within hospitality, service, or multi‑unit environments.
Experience conducting workplace investigations required.
Strong understanding of federal and state employment laws.
Excellent communication, interpersonal, and coaching skills.
Ability to build strong relationships with property leaders and employees at all levels.
High level of professionalism, discretion, and integrity.
Strong organizational skills with the ability to manage multiple priorities.
Proficiency with HRIS systems, Microsoft Office Suite, and digital communication tools.
Ability to travel to properties as needed (typically 10–20%).
Must be bilingual in Spanish.

Nice To Haves

Experience supporting limited‑service hotel operations strongly preferred.
PHR/SPHR or SHRM‑CP/SHRM‑SCP certification preferred.

Responsibilities

Ensure consistent application of company policies, procedures, and employee relations practices across all hotel properties.
Review corrective action documentation to ensure consistency, accuracy, and compliance with company policy and employment laws.
Serve as the primary point of contact for complex employee relations matters across all properties.
Conduct thorough, timely, and impartial workplace investigations, including interviews, documentation, and findings reports.
Provide guidance to General Managers and department leaders on corrective action, conflict resolution, and performance improvement plans.
Ensure consistent application of company policies and adherence to federal, state, and local employment laws.
Support the Director of HR in maintaining compliant HR practices across all properties.
Monitor changes in employment law and assist in updating policies, handbooks, and procedures.
Oversee compliance with wage and hour regulations, leaves of absence, I‑9/E‑Verify, and recordkeeping requirements.
Assist with internal audits of personnel files, onboarding processes, and safety documentation.
Assist with workforce planning, staffing forecasts, and succession planning.
Support onboarding and orientation programs to ensure consistency and quality across properties.
Facilitate or coordinate training on HR policies, leadership development, harassment prevention, and performance management.
Support the rollout of corporate training initiatives and brand‑required programs.
Coach managers on effective leadership, communication, and employee engagement strategies.
Coordinate and manage workers’ compensation claims, including claim reporting, communication with carriers, monitoring medical status, return-to-work programs, and maintaining accurate documentation.
Act as liaison between injured employees, General Managers, and insurance carriers.
Administer and track employee leaves of absence in compliance with federal, state, and local regulations, including coordination with workers’ compensation and benefit programs as applicable.
Support leave of absence administration, ensuring compliance with FMLA, ADA, and state‑specific leave laws.
Partner with payroll and benefits vendors to resolve issues and ensure accurate processing.
Maintain accuracy of employee data in HRIS systems.
Prepare HR metrics and reports for leadership, including turnover, staffing levels, and employee relations trends.
Support system implementations, upgrades, and process improvements.