Human Resources Manager

Carter Support Services • Eugene, OR

22d • Onsite

About The Position

The Human Resources Manager serves as the strategic and hands-on HR leader for the manufacturing facility, overseeing all HR functions including employee relations, staffing, talent development, compliance, and labor practices. This role ensures the plant maintains a highly engaged, compliant, well-trained workforce that supports safety, quality, productivity, and overall business performance. The HR Manager partners closely with operations leadership to build a positive culture, reduce turnover, strengthen staffing pipelines, and ensure consistent adherence to company policies and regulatory requirements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 5+ years of HR generalist or HR management experience (manufacturing experience preferred).
• Strong understanding of employment law, compliance, and HR best practices.
• Experience in high-volume recruiting for hourly plant positions.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to thrive in a fast-paced, production-driven environment.
• Proficiency in HRIS systems, ATS platforms, and Microsoft Office Suite.

Nice To Haves

• Bilingual (English/Spanish) preferred but not required.
• Ideal Candidate Traits Approachable, supportive, and trustworthy.
• Strong sense of urgency with the ability to multitask and prioritize.
• Confident decision-maker who brings both strategy and hands-on execution.
• Passion for building strong teams, coaching leaders, and improving culture.

Responsibilities

• Employee Relations & Culture Serve as the primary HR contact for all plant employees, supervisors, and managers. Provide coaching and guidance to address performance concerns, conflict resolution, and behavioral issues. Ensure fair and consistent application of policies and progressive discipline. Lead investigations related to misconduct, harassment, safety violations, and policy breaches. Promote a culture focused on safety, accountability, communication, and continuous improvement.
• Talent Acquisition & Workforce Planning Manage full-cycle recruitment for hourly and salaried manufacturing positions. Maintain strong talent pipelines for high-turnover roles (production, maintenance, sanitation, warehouse). Collaborate with department leaders to forecast workforce needs and develop hiring strategies. Oversee onboarding, new-hire orientation, and first-week training to ensure high retention.
• Compliance & Regulatory Management Ensure adherence to all federal, state, and local employment laws (FMLA, ADA, EEOC, OSHA, wage & hour). Maintain accurate employee files, I-9 documentation, safety records, and compliance reports. Partner with safety leaders to support OSHA audits, training, injury reporting, and workers’ comp claims. Update and enforce company policies and employee handbook.
• Benefits, Leave Administration & Payroll Support Oversee benefit enrollment, employee inquiries, and vendor communication. Manage FMLA, short-term disability, workers’ comp, and personal leave requests. Partner with payroll to ensure accurate timekeeping, scheduling, and wage adjustments.
• Training & Development Ensure completion of mandatory training programs (safety, GMPs, food safety, harassment prevention, etc.). Create development paths for supervisors and high-potential employees. Support cross-training initiatives to improve workforce flexibility and reduce downtime.
• HR Metrics, Reporting & Continuous Improvement Track and report turnover, staffing levels, attendance, productivity, and employee engagement metrics. Analyze trends and recommend solutions to improve retention and workforce stability. Lead improvement initiatives related to onboarding, communication systems, and employee experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager