Human Resources Information Systems (HRIS) Intern

National Heritage Academies

3d•Onsite

About The Position

Are you interested in an internship in human resources that provides a unique perspective to the field? Join National Heritage Academies (NHA) this summer as an Talent Acquisition Intern! This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don’t meet this criteria, please explore our other open positions here . About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life. In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: The People Services (PS) Technology Intern will support the PS Technology team in daily operational activities, system enhancements, and cross-functional projects. This role offers hands-on experience working with Oracle HCM, Fusion Data Intelligence (FDI), and service center operations. The intern will gain exposure to end-to-end HR processes, data governance, reporting, and system administration while partnering with multiple functional business teams. Develop an understanding of the full employee life cycle and the technology transactions that support it. Assist with testing system enhancements and periodic upgrades. Monitor and manage the team’s incident ticket queue to ensure timely and accurate resolution of requests. Support technology tasks related to the Summer Learning Program, including the setup and validation of assignments/positions. Evaluate and organize the current reporting catalog for People Services; identify data quality issues and support audit activities to ensure data integrity. Collaborate with cross-functional teams and external partners as needed. This position will report directly to the Manager of People Services Technology. Working toward a degree and seeking valuable experience in Human Resources, Information Systems, Business Administration, Data Analytics, or a related field. Enthusiastic about learning HR technology and enjoys problem-solving through data and systems. Ability to use technology to be productive and efficient. Exhibits a high level of energy, initiative, and a strong desire to learn new systems, tools, and HR processes. Communicates effectively, both verbally and in writing, when partnering with internal teams and documenting system processes or testing results. A highly motivated, results-driven individual who excels both independently and collaboratively to complete technical tasks and project deliverables. Demonstrates exceptional organizational skills and attention to detail, especially when working with data, reports, and audits. Demonstrates a service-oriented mindset and commitment to supporting internal customers across the organization. Highly organized and effective at managing competing priorities, troubleshooting tickets, and supporting multiple projects simultaneously.

Requirements

Working toward a degree and seeking valuable experience in Human Resources, Information Systems, Business Administration, Data Analytics, or a related field.
Enthusiastic about learning HR technology and enjoys problem-solving through data and systems.
Ability to use technology to be productive and efficient.
Exhibits a high level of energy, initiative, and a strong desire to learn new systems, tools, and HR processes.
Communicates effectively, both verbally and in writing, when partnering with internal teams and documenting system processes or testing results.
A highly motivated, results-driven individual who excels both independently and collaboratively to complete technical tasks and project deliverables.
Demonstrates exceptional organizational skills and attention to detail, especially when working with data, reports, and audits.
Demonstrates a service-oriented mindset and commitment to supporting internal customers across the organization.
Highly organized and effective at managing competing priorities, troubleshooting tickets, and supporting multiple projects simultaneously.

Responsibilities

Develop an understanding of the full employee life cycle and the technology transactions that support it.
Assist with testing system enhancements and periodic upgrades.
Monitor and manage the team’s incident ticket queue to ensure timely and accurate resolution of requests.
Support technology tasks related to the Summer Learning Program, including the setup and validation of assignments/positions.
Evaluate and organize the current reporting catalog for People Services; identify data quality issues and support audit activities to ensure data integrity.
Collaborate with cross-functional teams and external partners as needed.