Human Resources Generalist - Support Center

Michaels Stores•Irving, TX

14d

About The Position

The Human Resource Generalist - Support Center provides generalist support in all areas of Human Resources; supports Team Member functions, interprets, and advises Team Members regarding company policies and procedures, and benefit programs; serves as backup for the Human Resource Manager. Human Resource Support Assists with preparation and administration of Team Member on-boarding and new-hire process. Owns monthly Headcount reconciliation. Owns organization chart and position hierarchy updates for the org they support. Owns quarterly turnover tracking and insights for the org they support. Assists with preparation and analyzing data on employee turnover, exit interviews and other metrics to enhance and improve HR programs and services. Support Leave of Absence process through distribution of FMLA information, referral of team members to benefits as needed, facilitation of smooth transition of information to payroll, and restoration of systems access upon return. Provides and partners with HR and Legal on severances. Severance agreements. Assists in resolving team member issues as needed and advising team members on company policies and procedures. Supports highly confidential assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice as needed. Supports Department Leaders and Senior Executives Supports HR Managers when requested. Talent Management and Employee Relations Assists Leadership with performance management including Coaching, PDR, and PIPs support/follow-up. Owns compilation of materials to support people planning, calibration and succession planning initiatives. Updates new hire and exit tracking sheets. Partners with HR and business partners to ensure job descriptions are updated. Partners with Recruiting and Hiring Manager to develop and maintain job requisitions for assigned areas. Conducts professional level exit interviews and compiles turnover insights. HR Partner Support Partner with HR Manager and business leadership to assess team member development needs, performance, and potential. In partnership with HR, Manager provide organizational development support. Partnering with HR, Manager to provide day-to-day performance management guidance and coaching. Provide insights to recruiting team on position requirements. Builds relationships with business management and team members. Other duties as assigned

Requirements

Minimum Education Bachelor’s degree preferred Human Resources, Business, or related field
Minimum Special Certifications or technical skills Intermediate/Expert Microsoft Office skills including Word, PowerPoint, Excel Professional of Human Resources and/or Society for Human Resource Management
Minimum Type of experience the job requires 4 years of relevant work experience 2 years of HR experience
Strong communication (verbal and written), interpersonal and presentation skills.
Ability to multi-task and flexibly prioritize duties, detail oriented.
Ability to perform tasks with minimal supervision.
Ability to read, write and speak English fluently; convey and receive information.
Detail-oriented and accurate; excellent organizational skills; keen sense of urgency.

Nice To Haves

Preferred Education Bachelor’s Degree preferred.
Preferred Special Certifications or technical skills PHR, SPHR, or CHRP preferred.

Responsibilities

Assists with preparation and administration of Team Member on-boarding and new-hire process.
Owns monthly Headcount reconciliation.
Owns organization chart and position hierarchy updates for the org they support.
Owns quarterly turnover tracking and insights for the org they support.
Assists with preparation and analyzing data on employee turnover, exit interviews and other metrics to enhance and improve HR programs and services.
Support Leave of Absence process through distribution of FMLA information, referral of team members to benefits as needed, facilitation of smooth transition of information to payroll, and restoration of systems access upon return.
Provides and partners with HR and Legal on severances. Severance agreements.
Assists in resolving team member issues as needed and advising team members on company policies and procedures.
Supports highly confidential assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice as needed.
Supports Department Leaders and Senior Executives
Supports HR Managers when requested.
Assists Leadership with performance management including Coaching, PDR, and PIPs support/follow-up.
Owns compilation of materials to support people planning, calibration and succession planning initiatives.
Updates new hire and exit tracking sheets.
Partners with HR and business partners to ensure job descriptions are updated.
Partners with Recruiting and Hiring Manager to develop and maintain job requisitions for assigned areas.
Conducts professional level exit interviews and compiles turnover insights.
Partner with HR Manager and business leadership to assess team member development needs, performance, and potential.
In partnership with HR, Manager provide organizational development support.
Partnering with HR, Manager to provide day-to-day performance management guidance and coaching.
Provide insights to recruiting team on position requirements.
Builds relationships with business management and team members.
Other duties as assigned