Human Resources Generalist

Sea World•Philadelphia, PA

12h

About The Position

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! SUMMARY OF RESPONSIBILITIES The HR Generalist supports daily HR operations and partners with assigned business units to enhance the employee experience. This role assists with hiring, employee relations, compliance, training, recruiting support, and HR administration in a fast-paced environment.

Requirements

Bachelor’s degree in human resources, business administration, or related field.
Relevant HR experience or equivalent.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
Knowledge of HRIS, payroll and applicant tracking systems.
Demonstrated knowledge of the human resources field.
Understanding of state and federal employment regulations.
Active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Proactivity—Looking ahead at future activities, projects and events and anticipating needs, problems and possible outcomes.
Critical thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time management — Ability to manage one's own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of each audience.
Speaking — Talking to others to clearly and effectively convey information.
Attention to Detail — Job requires diligence regarding details and thoroughness in completing tasks.
Integrity — Job requires being honest and ethical.
Cooperation — Job requires being pleasant with others and displaying a good-natured, collaborative attitude.
Adaptability/Flexibility — Job requires being open to change, variety and some ambiguity in the workplace.
Teamwork—Job requires ability to work with a group of people to achieve a shared goal or outcome.

Nice To Haves

HR certification.
Experience working in the theme park or hospitality industry.
Experience working in a fast paced, high-growth company.

Responsibilities

Support the HR department in implementing programs that help improve the overall employee experience.
Handle routine HR tasks, including employee leaves; disciplinary matters; disputes and investigations; performance and talent management; termination and severance letters.
Assist in Training and development.
Assist with preparation of department communications/events.
Handle employment-related inquiries from applicants, employees, and supervisors – refer complex and/or sensitive matters to the appropriate staff.
Attend and participate in employee disciplinary meetings, terminations, and investigations – collaborate with the legal department when necessary.
Maintain compliance with federal, state, and local employment laws and regulations.
Research and recommended best practices.
Manage and ensure required trainings have been completed.
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Offer proactive recruiting assistance.
Identify ways to improve policies and procedures.
Help Park Ambassadors and leadership understand relevant company policies, programs and procedures.
Provide support and guidance on employee relations issues and activities.
Provide information to Ambassadors regarding benefits, company leave, wellness and other programs.
Partner with the timekeeping team to resolve park timekeeping and scheduling matters.
Manage Ambassador training records to ensure compliance.
Assist with department performance management programs and procedures.
Coordinate, develop and implement employee engagement programs.
Assist with change management and department communication.