Human Resources Generalist (Ojo Caliente)

Ojo Spa Resorts•Ojo Caliente, NM

17h•Onsite

About The Position

Ojo Spa Resorts seeks a Human Resources Generalist to join the HR Department at Ojo Caliente Mineral Springs Resort and Spa. Our HR Generalist office is located in the stunning high desert landscape of Ojo Caliente, NM. Known for its legendary natural mineral hot springs, Ojo Caliente Mineral Springs Resort and Spa offers a serene environment where healing and relaxation take center stage. Employees enjoy complimentary access to our soothing pools Monday through Thursday with a guest, as well as discounted rates on spa treatments and dining. Beyond the thermal waters, Ojo Caliente features beautiful hiking trails, cozy accommodations, a historic bathhouse, and opportunities to engage with a vibrant team that values collaboration, authenticity, and service excellence. We are seeking a Human Resources Generalist to support the HR needs of the Ojo Caliente team and, at times, assist with operations at our sister property, Ojo Santa Fe Spa Resort. Key HR functions include: Recruitment and Retention Orientation and Onboarding Employee Relations HRIS (Paylocity) Total Rewards: PTO, FMLA, Benefits, Discounts, Perks, EAP Safety/Workers Compensation Job Descriptions Performance Management Training and Development General HR Department Operations at Ojo Spa Resorts Reporting to the Director of Human Resources and matrixing to the Human Resources Manager, you will help ensure consistency and compliance across both resort locations while delivering exceptional support to resort leaders and team members. Our mission is to provide genuinely gracious hospitality while stewarding and sharing sacred springs. Our CORE VALUES are: accountability ~ authenticity ~ diversity ~ excellence ~ gratitude ~ happiness ~ integrity ~ mindfulness ~ respect ~ teamwork This is a great opportunity to grow professionally and contribute to a high-performing HR team. If you are passionate about people, hospitality, and our mission, we’d love to hear from you!

Requirements

Bachelor's degree in Human Resources or other business-related field or an equivalent amount of experience and training preferred.
A minimum of three years HR experience in a majority of the functions listed above.
Prior HR experience in the hospitality industry a plus.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
Knowledge of HR-related laws, regulations, and best practices.
Proficiency in Microsoft Office and HR-related software and systems.
Excellent communication, organizational, and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail and accuracy.
Ability to work independently and collaboratively as part of a team.
Strong organizational skills, with the ability to manage multiple priorities and deadlines.
Due to the natural environment of Ojo Spa Resorts, must be comfortable outdoors, navigating uneven ground, diverse terrain, and multiple stairs.
Ability to sit for long periods of time, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 40 pounds or less.
The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.

Nice To Haves

Prior HR experience in the hospitality industry a plus.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
Bachelor's degree in Human Resources or other business-related field or an equivalent amount of experience and training preferred.

Responsibilities

Recruitment and Retention
Orientation and Onboarding
Employee Relations
HRIS (Paylocity)
Total Rewards: PTO, FMLA, Benefits, Discounts, Perks, EAP
Safety/Workers Compensation
Job Descriptions
Performance Management
Training and Development
General HR Department Operations at Ojo Spa Resorts

Benefits

Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
Employee Assistance Program (EAP)
Paid Sick Time
Paid Time Off
Ongoing training to build critical skills for current and future roles
Numerous Growth & Developmental Opportunities
Competitive Compensation
Discounted Employee Lunch
Free Lunch/Dinner on Thanksgiving & Christmas
Employee Appreciation Lunches
Above and Beyond Awards - Ojo Bucks
Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
40% off Spa Treatments (includes private pools and private Ojitos)
40% off at the Restaurants
20% off at the Gift Shops
Discounted Lodging Rate
Hiking Trails
Ojo Santa Fe: Gym, Puppy Patch, Chicken, Temazcal Renewal Ceremony (if space available) & Birthday Ojo Bucks Vouchers
Ojo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats