Human Resources Generalist

ECG Management Consultants•Boston, MA

7h•$43 - $46•Hybrid

About The Position

ECG, the most experienced healthcare consulting firm working in the US, was ranked as a 2025 Best Midsized Firm to Work For by Consulting Magazine and a top workplace by USA TODAY for the second consecutive year. Additionally, for the third time in five years, ECG was named the top provider of value-based care consulting services in the 2026 Best in KLAS awards. At ECG, our primary emphasis is on quality—in our people as well as our services—and we’re seeking others who embrace our high standards of excellence. What’s in It for You: Work with Purpose At ECG, your contribution will have meaningful impact. The work you do will ultimately help health systems optimize performance and meet the needs of the communities they serve—and that’s just the beginning. We’re looking for team players, culture builders, problem-solvers, and self-starters to collaborate, take on challenging projects, and find new ways to make a positive impact in the healthcare services sector. ECG is committed to ensuring a supportive and equitable work environment that embraces diversity, inclusion, and belonging, and where we recognize performance, communicate openly and transparently, and value work-life balance. Join Our Corporate Operations Team ECG’s Corporate Operations team has 100-plus employees associated with ECG offices across the country. These team members keep the business running, manage payroll and benefits offerings, ensure deliverables are high quality, hire and train employees, market our services, streamline business processes, and much more. Corporate Operations departments include Administrative Services, Business Development, Document Production Center, Finance, Human Resources, IT, and Marketing. Your Opportunity with ECG: Human Resources Generalist We are seeking an experienced HR Generalist with deep operational expertise to play a critical role in strengthening the infrastructure of a growing healthcare consulting firm. This position sits at the center of our people operations engine, ensuring that the systems, processes, and compliance frameworks that support our consultants are accurate, scalable, and built for growth. In a fast-paced consulting environment where head count shifts, promotions accelerate, and multistate compliance requirements evolve constantly, this role brings discipline, structure, and insight. You will optimize the core HR processes that power the employee life cycle. Your work will directly support leadership decision-making, reduce organizational risk, and elevate the overall employee experience. This is an opportunity to move beyond transactional HR and help design operational systems that enable strategic growth. The ideal candidate brings a minimum of five years of progressive HR experience, strong operational judgment, and a passion for building processes. If you thrive on bringing order to complexity and turning data into clarity, this role offers meaningful impact at the heart of the organization. Key qualities you bring to the team include tenacity, flexibility, collaboration, a passion for details and accuracy, a desire to produce quality work, a strong work ethic, dependability, creative problem-solving with a demonstrated ability to use independent judgment, and initiative to identify problems and recommend solutions.

Requirements

Bachelor’s degree in human resources, business administration, or related degree from an accredited university
5+ years of progressive human resources experience with significant focus on HR operations that required confidentiality, tact, and responsiveness
Demonstrated knowledge of ACA, COBRA, HIPAA, FMLA, and other applicable regulations
Experience preparing compliance filings (Form 5500, ACA 1094/1095, etc.) and managing benefits audits
Experience in multistate compliance and employment law
Proficiency in HRIS, ADP preferred, and benefits administration systems
Exceptional attention to detail and accuracy in data management
Strong analytical skills and ability to translate data into actionable insights
Excellent communication skills, with the ability to explain complex benefits concepts in clear, accessible language
Proven vendor management and negotiation skills
Ability to manage multiple priorities in a fast-paced, multistate environment

Nice To Haves

Experience in healthcare consulting or professional services preferred

Responsibilities

Overseeing the administration of the firm’s benefits programs—including medical, dental, vision, life, disability, retirement plan, wellness programs, and voluntary benefits
Leading and coordinating the annual open enrollment cycle, including employee communications and vendor partnerships
Supporting the analysis of benefits utilization trends to ensure offerings remain competitive and cost‑effective
Serving as the primary escalation for benefits inquiries and employee support
Developing and maintaining a familiarity with onboarding and offboarding processes
Facilitating benefits overview for all new hires
Supporting employee relations by providing benefits guidance, policy interpretation, and documentation support
Supporting the implementation of HR policies, programs, and initiatives
Overseeing key employee programs, including wellness efforts, tuition reimbursement, and other employee initiatives
Maintaining and updating the HR SharePoint site to ensure accurate, current information related to benefits, policies, and employee resources
Ensuring compliance with federal, state, and local employment regulations, including ACA, COBRA, HIPAA, FMLA, and relevant state‑specific requirements
Preparing required filings such as Form 5500, ACA 1094/1095, and required plan notices
Conducting periodic audits of HR and benefits data to ensure accuracy and compliance
Maintaining awareness of regulatory changes and providing recommendations to update policies and processes
Supporting HRIS data integrity, benefits configuration updates, and reporting
Preparing HR and benefits reports and supporting data accuracy and reporting needs
Identifying opportunities to streamline workflows, enhancing employee self‑service tools, and improving overall HR operational efficiency
Partnering with brokers, carriers, and external HR vendors, ensuring service quality and timely issue resolution
Supporting vendor renewals, benchmarking, and plan review activities