Human Resources Generalist

VOCATIONAL GUIDANCE SERVICES•Cleveland, OH

2d•$55,000 - $65,000•Onsite

About The Position

Vocational Guidance Services (VGS) changes lives and strengthens our communities through services that educate, empower, and provide the opportunity to earn a paycheck! VGS is a highly acclaimed, successful, private, not-for-profit 501(c)(3) vocational rehabilitation agency with over 135 years of dedicated experience serving persons with disabilities or other barriers to employment. We are currently seeking to hire a Human Resources Generalist that will be responsible for performing the following job duties. Primary responsibilities include supporting employee engagement initiatives, assisting with performance management and employee relations matters, administering unemployment claims, and ensuring compliance with federal programs including AbilityOne, by performing the following duties:

Requirements

Bachelor's degree (B. A.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.
Experience with HRIS, Paycom preferred.
Experience with MS Office and Teams.
Knowledge of employment law, procedures, and practices.
Strong written, verbal, and interpersonal skills. Must have ability to form strong working relationships with all levels of the agency.
Able to work under pressure and meet work deadlines. Ability to multi-task several projects and responsibilities at one time.

Responsibilities

Coordinate and manage new hire onboarding, including orientation and structured 30, 60, 90 and 180 day follow-up check-ins to address concerns, support employee success and improve retention.
Maintain and administer the organization's performance management platform; train new employees on system use and performance management best practices. Partner with managers to ensure submitted performance reviews include appropriate documentation and clearly define future goals, and implement system or process updates as necessary
Maintain compliance with the AbilityOne program which provides employment opportunities for indivdiuals with disabilities at state and federal sites. This requires completing online trainings to become knowledgeable on medical documentation and program requirements. Regular communication with the program managers is needed to gather necessary information and train them on the requirements of the program.
Manage the annual review process for hourly employees and ensure that each review has been completed and meets AbilityOne standards.
Participate in resolving employee relations issues including disciplinary issues, violating policies and procedures, and investigating complaints and grievances.
Perform case management of unemployment claims. Gather all necessary data and documentation and meet all response deadlines. Coordinate unemployment hearings.
Become familiar with benefit plans to answer basic questions from employees.
Revise and update staff and hourly policies and handbooks.
Prepare specialty reports, surveys and audits as requested by staff.
Take on special projects as requested.
Assist other department staff as needed.
Participate or co-chair the Employee Engagement Committee.
Refer employee requests to the appropriate companies and agencies.
Performs research on personnel issues, and maintains current personnel information and records.
Assist with department filing and mailings as needed.
Regular attendance.
Maintain a positive work atmosphere by behaving and communicating in a positive manner that gets along with customers, vendors, participants, co-workers and supervisors.